Get answers quicker by searching

Howdy, Stranger!

It looks like you're new here. If you want to get involved, click one of these buttons!

In this Discussion

Name personalization tag not being converted
  • Hi, I just bought sendy and I'm trying to take advantage of custom fields to send out an email to a list of people to check their details. I've added 15 custom fields and intend to import the relevant details from a database. For now, I've imported one person to the list to test. The import went fine and all custom fields can be viewed when editing this person. However, when I created and sent a campaign and added these fields the only one that is replaced is the default [Email] field (the default [Name] field doesn't change though).

    I don't know whether I'm missing something simple.


  • Vote Up0Vote Down BenBen
    Posts: 3,606Sendy support


    [Name] is an incorrect tag, it should be [Name,fallback=]. Please follow exactly the tags shown at the bottom of the create or edit campaign page:


    Best regards,

  • Oh great, I get it now, thanks.

This discussion has been closed.
All Discussions