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  • Ben September 2012
  • jnf September 2012
Unsubscribe page not working
  • Vote Up0Vote Down jnfjnf
    Posts: 2Sendy user
    The unsubscribe page doesn't unsubscribe.
    I made a test and when I click on the link to go to unsubscribe page it goes and shows "You're unsubscribed." but the e-mail is still on the list marked as subscribed
    Do I have to set something?
  • 5 Comments
  • Vote Up0Vote Down BenBen
    Posts: 3,489Sendy support
    That is very weird. What version are you running?
  • Vote Up0Vote Down jnfjnf
    Posts: 2Sendy user
    1.0.7
  • Vote Up0Vote Down BenBen
    Posts: 3,489Sendy support
    Please PM me your URL, email and password so that I can login to check. Thanks.
  • Vote Up0Vote Down BenBen
    Posts: 3,489Sendy support
    I logged into your account to check your newsletter and its unsubscribe link. Your unsubscribe URL is: http://jazznosfundos.hosted.phplist.com/lists/?p=unsubscribe

    This is an unsubscribe link from PHPList, which explains why unsubscribing won't work.

    Please use the correct unsubscribe tags from Sendy. You will see these tags at the bottom of the HTML field when composing a new campaign.
  • Vote Up0Vote Down jnfjnf
    Posts: 2Sendy user
    I was using this link before because the unsubscribe link from Sendy isn't working so I'm exporting emails from my PHPList account and importing to Sendy everytime.

    Did you make a test creating a new list with your email and sending a new campaign with the correct unsubscribe tags? I did and it's not working

    You changed my password. Can you please change back? Because the "forgot password?" don't work too.
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