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API Key Not showing

JasonDJasonD
edited September 2015 in Troubleshooting

Hi all.

I know this may sound like a really silly question but I am honestly stumped.

I've been using Sendy for a while and everything works well. I am about to start a few larger campaigns and want to use the Sendy API to tie lots of prospects into the lists via the API.

When I log into my Sendy installation, I see a place where the API key should be, below the licence code box, but it's blank. Am I missing something obvious ?

thanks

Jason

Comments

  • BenBen

    Hi,

    Do you mean it's blank here (see screenshot below):

    If so, it shouldn't be blank (very strange that it is blank).

    Here's what you can do:

    Login to your Sendy database via phpmyadmin and go to the login table. Check the value of api_key on the first row, is it blank, NULL or is it populated with a value?

    If it is blank or NULL (not populated with a value), simply paste a random 20 character string inside, eg. va8Xsge9VPN3BMba9n7J

    That's your API key.

    Hope this helps.

    Best regards,
    Ben

  • JasonDJasonD

    Hey there Ben.

    You've got it exactly right - It is blank in the UI where you showed the example and also in the DB.

    I'll throw some random characters in there. :)

    thank you Ben

    Jason

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