Get answers quicker by searching

Howdy, Stranger!

It looks like you're new here. If you want to get involved, click one of these buttons!

In this Discussion

API Key Not showing
  • Vote Up0Vote Down JasonDJasonD
    Posts: 1Sendy user

    Hi all.

    I know this may sound like a really silly question but I am honestly stumped.

    I've been using Sendy for a while and everything works well. I am about to start a few larger campaigns and want to use the Sendy API to tie lots of prospects into the lists via the API.

    When I log into my Sendy installation, I see a place where the API key should be, below the licence code box, but it's blank. Am I missing something obvious ?



  • Vote Up0Vote Down BenBen
    Posts: 3,607Sendy support


    Do you mean it's blank here (see screenshot below):

    If so, it shouldn't be blank (very strange that it is blank).

    Here's what you can do:

    Login to your Sendy database via phpmyadmin and go to the login table. Check the value of api_key on the first row, is it blank, NULL or is it populated with a value?

    If it is blank or NULL (not populated with a value), simply paste a random 20 character string inside, eg. va8Xsge9VPN3BMba9n7J

    That's your API key.

    Hope this helps.

    Best regards,

  • Vote Up0Vote Down JasonDJasonD
    Posts: 1Sendy user

    Hey there Ben.

    You've got it exactly right - It is blank in the UI where you showed the example and also in the DB.

    I'll throw some random characters in there. :)

    thank you Ben


This discussion has been closed.
All Discussions