Skip to content

Central european characters

edited January 2013 in Troubleshooting

Hello,
after while we got back to setting up our sendy installation and we run into a serious trouble:
When adding brand or campain and using central european characters (ščřž), these are lost when saved.
That means the brand name looks fine when editing form, but after saving the form, these characters are lost (substitued by "?". The same happend even to my name…
Any idea, what can cause the problem? It is quit serious, it is deforming the clients brands :-)

When I check the DB in PhpMyAdmin, I can see, that
that all the fields are set like this:
campaigns MyISAM latin1_swedish_ci 2.2 KiB -
but comparision method should be latin2_czech_cs (for me)

Is this is a sendy problem (like it is missing a language settings) or I am supposed to change this manualy (I'm not really sure how :–()

Few info about ours server:

Server: Localhost via UNIX socket
Version MySQL: 5.1.56
Protocol: 10
User: xlsendy@localhost
Character ser in MySQL: UTF-8 Unicode (utf8)
Webserver
Apache/2.2.17
MySQL client: 5.1.56
Extension PHP: mysqli

Thanks for any ideas how to fix this

Comments

  • Hi @lexislav,

    I tested with the characters you provided in my installation and it's displaying fine. My database's encoding is the same as yours. Please see screenshots below:

    Brand name

    Campaign

    Try changing your tables' collation to something else and see if it helps, eg. utf8_czech_ci, ut8_general_ci etc.

    In phpmyadmin, go to a table, then click the 'Operations' tab, you'll be able to change any table's collation there.

    Thanks.

    Ben

This discussion has been closed.