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Hi, I have just completed the set up of sendy and conducted a test sending an HTML email to 3 of my own email addresses. All three ended up in my gmail junk folder. I repeated the process with my old email solution using the same content and addresses but sending it from a gmail address and all three arrived in my mail box. Any ideas why it should consider this header junk?
The message is the same so it seems fair to rule that out of the equation.
Delivered-To: peterr@removed for security.co.uk
Received: by 10.49.116.5 with SMTP id js5csp158875qeb; Tue, 5 Feb 2013 04:51:28 -0800 (PST)
Received: from a8-34.smtp-out.amazonses.com (a8-34.smtp-out.amazonses.com. [22.214.171.124]) by mx.google.com with ESMTP id q13si18766482vcw.36.2013.02.05.04.51.27; Tue, 05 Feb 2013 04:51:27 -0800 (PST)
X-Received: by 10.52.16.40 with SMTP id c8mr10609501vdd.99.1360068688099; Tue, 05 Feb 2013 04:51:28 -0800 (PST)
Received-Spf: pass (google.com: domain of email@example.com designates 126.96.36.199 as permitted sender) client-ip=188.8.131.52;
Authentication-Results: mx.google.com; spf=pass (google.com: domain of firstname.lastname@example.org designates 184.108.40.206 as permitted sender) email@example.com
X-Mailer: PHPMailer 5.1 (phpmailer.sourceforge.net)
Content-Type: multipart/alternative; boundary="b1_2c874fa4927afa767386e1ebff0bc3d0"
Your emails probably didn't get pass Gmail's junk filter.
Please see this existing thread http://sendy.co/discussion/594/sometimes-marked-as-spam#Item_13
Also, you may want to find more information about your emails getting sent to spam on Amazon SES's forum https://forums.aws.amazon.com/forum.jspa?forumID=90
Thanks Ben I read that one and have also read the Amazon one. I used my existing emailer software with SMTP2Go and they didn't go to junk. Tried everything and can only get them to go into junk using SES. Very depressing as I had set my heart on it. It's all so clean, productive and usable.
On further comparison the headers in sendy junked mail are quite different from those in our current mail manager received message. Is this a configurable option in sendy?
Received: from st11p00mm-smtpin003.mac.com ([220.127.116.11]) by ms01551.mac.com (Oracle Communications Messaging Server 7u4-26.01 (18.104.22.168.0) 64bit (built Jul 13 2012)) with ESMTP id 0MHR00K6WGX10CK0@ms01551.mac.com for firstname.lastname@example.org; Tue, 05 Feb 2013 19:03:01 +0000 (GMT)
Received: from smtp2go.com ([22.214.171.124]) by st11p00mm-smtpin003.mac.com (Oracle Communications Messaging Server 7u4-26.01(126.96.36.199.0) 64bit (built Jul 13 2012)) with ESMTP id 0MHR000J6GX01LV0@st11p00mm-smtpin003.mac.com for email@example.com (ORCPT firstname.lastname@example.org); Tue, 05 Feb 2013 19:03:01 +0000 (GMT)
X-Proofpoint-Virus-Version: vendor=fsecure engine=2.50.10432:5.9.8327,1.0.431,0.0.0000 definitions=2013-02-05_05:2013-02-04,2013-02-05,1970-01-01 signatures=0
X-Proofpoint-Spam-Details: rule=notspam policy=default score=1 spamscore=1 ipscore=0 suspectscore=89 phishscore=0 bulkscore=100 adultscore=2 classifier=spam adjust=0 reason=mlx scancount=1 engine=6.0.2-1212290000 definitions=main-1302050138
The headers you've provided are generated by the email provider themselves, eg. Gmail, iCloud etc and cannot be changed.
What's passed as headers to Amazon SES (as specified in their API docs) looks something like these:
Date: Wed, 17 Aug 2011 00:21:38 GMT
X-Amzn-Authorization: AWS3 AWSAccessKeyId=AKIAIOSFODNN7EXAMPLE,
Basically it contains the date, AWS access key ID and secret. There is nothing to change here to make your email go to the inbox.
It will help if you post this question on Amazon SES forum, they will be better able to help you better in this aspect.