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  • Ben October 2015
Attachment issue
  • Vote Up0Vote Down icarusnycicarusnyc
    Posts: 18Sendy user

    I'm having problems attaching a a 2.7mb pdf to my autoresponder email.
    I've checked the upload folder file permission and made sure it's set to 0777.
    I've tried to upload via IE and Chrome
    when I hit save and go back to the autoresponder, the file is not attached.

    I did end up working around this by going into FTP and uploading the file to the attachment folder that was created by sendy. I went back to the autoresponder message and the attachment shows up.

  • 1 Comment
  • Vote Up0Vote Down BenBen
    Posts: 3,305Sendy support

    Hi,

    I checked your phpinfo and saw that your upload_max_filesize was set to 2M on your server. You need to increase this value to a larger number (contact your host to help you do so if you're not sure how to edit php.ini to increase the value).

    Thanks.

    Best regards,
    Ben

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