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  • Ben October 2015
Autoresponder tracking open stats
  • Vote Up0Vote Down pvk28pvk28
    Posts: 1Sendy user

    Dear Ben,

    First of all, thanks for creating this great product, and really happy to have an inexpensive option to send out my autoresponder mails, thanks !

    I have just setup my first autoresponder and looking at the stats I have a question op tracking open and clicks.

    In the details of the autoresponser I see how many people opened mail 1, 2 and 3 and how many e-mails have been send, opened and the click count of links in each e-mail. So I think that tracking works correctly.

    In the Subscriber lists, I see a list of all e-mails subscribed to this list. However when clicking on any of the e-mail I see a poppu with Subscriber info

    But here it says No activity, and Open, Clicks and Country have empty values. This is the case for every e-mail address.

    Is there something I can do to fix this ?

    Thanks again, Patrick

  • 1 Comment
  • Vote Up0Vote Down BenBen
    Posts: 3,489Sendy support

    Hi,

    Glad that you like Sendy. :)

    The 'activity for each subscriber' you're referring to displays data for 'campaigns' not 'autoresponders'.

    Thanks.

    Best regards,
    Ben

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