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Do I need to remove 'bounces' from Sendy?

sendyuser123sendyuser123
edited November 2015 in Questions

I'm using Sendy with Mandrill.

So the troublesome statuses we can get when sending are:

  1. Rejected
  2. Hard bounce
  3. Soft Bounce
  4. Complaint

Are any of these emails automatically removed from the list for future sends?

I'm not clear because of this answer: https://sendy.co/forum/discussion/5655/do-i-need-to-remove-bounced-complaints-and-unsubscribed-emails

Mandrill will quickly diminish the account reputation score if you continue sending to any emails with the above statuses.

Note: Webhooks are setup and we're collecting these statuses in Sendy.

Comments

  • BenBen

    Hi,

    If bounces and complaints are registered in your Sendy lists, future emails will never be sent to them again.

    Best regards,
    Ben

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