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Sendy says 10k "Sent" - Amazon says 1 email sent

allanwallanw
edited February 2013 in Troubleshooting

hi again

I have just sent out an email to just under 10k, and Sendy says that all have been sent. I've been monitoring the AWS Console to see the delivery... but its stuck on just 1 email sent.

Any ideas?

thanks
Allan

Comments

  • BenBen

    Hi @allanw,

    Amazon's figures takes a while to update. Is it still at 1 email right now?

    If so, Please PM me your Sendy installation URL, email and password as well as your AWS login so that I can check.

    Thanks.

    Ben

  • allanwallanw

    hi Ben

    Thought i had fixed it but still not working!!
    Have just emailed you my logins - please can you look at this ASAP as we MUST get this email out before Valentines day!

    cheers
    Allan

  • BenBen

    Hi @allanw,

    I received your email and your login credentials. I logged in and saw that you're running a very old version of Sendy, please update to the latest version http://sendy.co/get-updated and see if your problem persist.

    I cannot support older versions of Sendy because many issues have already been fixed many versions later.

    Thanks.

    Ben

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