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I sent a email campaign last night. The recipients received multiple emails upto 4-6 in numbers. Why is it happening that a single email is sent multiple times to the same receipient. I use the latest version of Sendy.
I believe you've been using Sendy for quite a while now, is this the first time your recipients receive multiple emails?
How many emails were sent?
Are you using a VPS server?
No duplicates were sent when I test sent to several thousands of emails so I cannot reproduce this.
Test sent to 10,000
Test sent to 15,000
Yes, I use HostGator VPS.
I send emails to 12500 recipients.
When the Campaign Status was in "Sending" mode. I refreshed the screen 3-4 times to see if the Sending status gets changed. Is it possible that refreshing the screen during the Sending status sends the email multiple times ?
No, refreshing won't affect anything.