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Subscriber open download link not showing

edited March 2016 in Troubleshooting

I am using Sendy 2.0.6; I am unable to see any download link for subscribers who opened my emails. Please help . Urgent. refers to this link https://sendy.co/forum/discussion/6377/export-contacts-who-opened-the-email

Comments

  • Hi,

    Please see screenshot below:

    If you can't see the 'download button', force refresh your browser:

    • On a Mac, press 'Shift' and click the refresh button at the same time to force the font icons to load.
    • On Windows, press 'Ctrl + F5' to force the font icons to load.

    Best regards,
    Ben

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