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Paste content removes template
  • Hi,

    When I paste content in my newsletter template, all inline formatting is removed from the WYSIWYG-editor. Anyone else having this issue? (OS X mountain lion, Chrome)

  • 5 Comments
  • Vote Up0Vote Down BenBen
    Posts: 3,489Sendy support

    Hi,

    Switch to the HTML editor and paste your HTML code inside.

    The WYSIWYG editor strips off html, head and body tags which may cause your newsletter to look weird:

    Thanks.

    Ben

  • Hi Ben,

    I try to paste content only. It's not formatted at all. The styling of my template is stripped, although I didn't paste it.

  • Vote Up0Vote Down BenBen
    Posts: 3,489Sendy support

    Hi @koenHuybrechts,

    You need to paste in the HTML code to preserve the inline CSS styles. Is that what you did?

    Ben

  • Hi Ben,

    As a temp fix, that's what I did. Can we get this working in the WYSIWYG-editor too?

    Koen

  • Vote Up0Vote Down BenBen
    Posts: 3,489Sendy support

    Hi Koen,

    It's actually what you need to do and what everyone does - paste the HTML code into the HTML field.

    Thanks.

    Ben

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