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SES Email Feedback Forwarding gets disabled in AWS after I send a campaign
  • Vote Up0Vote Down born2netborn2net
    Posts: 3Sendy user

    I am trying to figure out why in my Sendy reports my bounces and complains remain 0 even though I know I am sending to bad addresses which bounce. Once thing I noticed is that after I send a campaign, everytime the Email Feedback Forwarding setting in SES becomes: disabled any idea why this happens? as I need make sure Sendy takes into account my bounces and complaints so I don't get black listed

    regards

  • 1 Comment
  • Vote Up0Vote Down BenBen
    Posts: 3,484Sendy support

    Hi,

    everytime the Email Feedback Forwarding setting in SES becomes: disabled any idea why this happens?

    This is normal and intentional behaviour. "Email Feedback Forwarding" is disabled by Sendy intentionally so that you won't receive an email every time an email 'bounced'. 'Bounced' emails are recorded in the appropriate list(s) in Sendy.

    Best regards,
    Ben

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