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Amazon SES Quota Zero

danilofreitasdanilofreitas
edited March 2013 in Troubleshooting

Hi,I try use my sendCo installation, but I have this message:

Verify that your AWS credentials are correct. If you're certain they're correct and are still seeing zeros in your quota, your server clock is out of sync. To fix this, Amazon requires you to sync your server clock with NTP. Request your host to do so if you're unsure.

I look another treads in the forum, and has been checked list above:

*NPT Sync - OK
~$ date;wget -S "https://email-smtp.us-east-1.amazonaws.com"; Fri Mar 15 12:16:07 UTC 2013 --2013-03-15 12:16:07-- https://email-smtp.us-east-1.amazonaws.com/ Resolving email-smtp.us-east-1.amazonaws.com (email-smtp.us-east-1.amazonaws.com)... 50.17.220.127, 50.19.243.215, 54.243.73.188, ...

*DKIM verified and enabled - OK

*SNS topic - OK

*AWS Key - OK (Checked and tested send from server using python script and was keys)
ubuntu@domU-12-X1-X9-0E-X2-XD:~$ python test.py Message length is 54 send: 'ehlo domU-12-X1-X9-0E-X2-XD.compute-1.internal\r\n' reply: '250-email-smtp.amazonaws.com\r\n' reply: '250-8BITMIME\r\n' reply: '250-SIZE 10485760\r\n' reply: '250-STARTTLS\r\n' reply: '250-AUTH PLAIN LOGIN\r\n' reply: '250 Ok\r\n' reply: retcode (250); Msg: email-smtp.amazonaws.com 8BITMIME SIZE 10485760 STARTTLS AUTH PLAIN LOGIN Ok send: 'STARTTLS\r\n' reply: '220 Ready to start TLS\r\n' reply: retcode (220); Msg: Ready to start TLS send: 'ehlo domU-12-X1-X9-0E-X2-XD.compute-1.internal\r\n' reply: '250-email-smtp.amazonaws.com\r\n' reply: '250-8BITMIME\r\n' reply: '250-SIZE 10485760\r\n' reply: '250-STARTTLS\r\n' reply: '250-AUTH PLAIN LOGIN\r\n' reply: '250 Ok\r\n' reply: retcode (250); Msg: email-smtp.amazonaws.com 8BITMIME SIZE 10485760 STARTTLS AUTH PLAIN LOGIN Ok send: 'AUTH PLAIN AEFLSUFJVkxXXXXXRAEFoL2swdUNQNDd1VlorXXXXXXXXXXXX1JsdEhOUFlUVVpt\r\n' reply: '235 Authentication successful.\r\n' reply: retcode (235); Msg: Authentication successful. send: 'mail FROM:<xxxx@xxxxFROM.com.br> size=54\r\n' reply: '250 Ok\r\n' reply: retcode (250); Msg: Ok send: 'rcpt TO:<xxxx@xxxxTO.com.br>\r\n' reply: '250 Ok\r\n' reply: retcode (250); Msg: Ok send: 'data\r\n' reply: '354 End data with <CR><LF>.<CR><LF>\r\n' reply: retcode (354); Msg: End data with <CR><LF>.<CR><LF> data: (354, 'End data with <CR><LF>.<CR><LF>') send: 'From: xxxx@xxxxFROM.com.br\r\n\r\nHello, this is dog.\r\n.\r\n' reply: '250 Ok XXXX-XXXX-9ac4-4373-aebd-d266d7cd7fe4-000000\r\n' reply: retcode (250); Msg: Ok 0000013d6dfe8ac4-4353ce25-9ac4-4373-aebd-d266d7cd7fe4-000000 data: (250, 'Ok XXXXXXX-XXXX-9ac4-4373-aebd-d266d7cdxx7fe4-000000') send: 'quit\r\n' reply: '221 Bye\r\n' reply: retcode (221); Msg: Bye (221, 'Bye')

*SES Production Access - OK

Anyone have any idea what to do?

Thanks

Comments

  • danilofreitasdanilofreitas
    edited March 2013

    Ben, I have create ssh account for you, if necessary and invited via private message.
    Thanks

    My EC2 instance is already synchronized, as I describe above.

  • BenBen

    Hi @danilofreitas,

    Syncing your server clock is not covered under Sendy's support, hope you understand. Please contact your hosting company to sync it for you.

    Thank you.

    Ben

This discussion has been closed.

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