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  • Ben March 2013
cant upgrade Sendy and cant send out emails
  • Vote Up0Vote Down umarumar
    Posts: 7Sendy user

    I upgraded my Sendy to ver When I login that is what it shows. When I click on the Brand the new screen shows the old version and asks me to upgrade to

    Also when I try and send out an email blast I get an error "The webpage at might be temporarily down or it may have moved permanently to a new web address. Error 103 (net::ERR_CONNECTION_ABORTED): Unknown error."

  • 1 Comment
  • Vote Up0Vote Down BenBen
    Posts: 3,606Sendy support

    Hi @umar,

    I have your FTP and Sendy login credentials so I logged in to check.

    I did a random glance/check at your Sendy files via FTP and saw that the /app/ folder is missing from /includes/ folder. The upgrade probably wasn't complete, so I re-uploaded the full version and replace all of Sendy's files on your server.

    I also included the code, RewriteBase /sendy in Sendy's .htaccess file as the .htaccess file one level above Sendy's directory seems to be conflicting with Sendy's .htaccess file.

    Things are working now.


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