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Not able to login for brands
  • Hi, I have just purchased and installed Sendy some days ago. I have Version installed.

    I have setup everything. My account is setup and authorized in Amazon, as well as my email, domain and also my first brands email and domain (also verified). Now I am trying to create a login for that brand so I go to the brands' settings to generate a password for the client to login, but when I try to login with those login credentials it keeps giving me error (message says wrong email or password). And If I try to recover password for that brand's email, I get the response that there is no such email?!?!?

    What am I doing wrong?

    All emails and domains are verified, so I don't know what is happening. Can you help me?

  • 1 Comment
  • Just saw the problem. The email for the client was missing a letter. Sorry.

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