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Unsubscribe confirmation page is blank

edited October 2016 in Troubleshooting

Hello,

When a user unsubscribes from a list he/she gets unsubscribed but the "Unsubscribe confirmation page" is blank. Also a redirect to a custom page is not working. When using the test feature (Test send this newsletter) the unsubscribe landing page works.

Thanks for your help.

Comments

  • Hi,

    That is strange though. There are no issues with unsubscribe confirmation page and custom redirect page, or any other functions for that matter. Can you please update to the latest version and try again ? https://sendy.co/get-updated

    Thanks.

    Best regards,
    Ben

  • After upgrading to the latest version (2.1.1.4) everythink works just fine.

    Thank you very much for the support.

This discussion has been closed.