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Page is blank with only 'Amazon SES Quota' at the top
  • Hi,

    Just did a full migration from an old host (slow) to a new one that hopefully will give me better performance. I did follow all steps listed here: https://sendy.co/forum/discussion/4710/how-to-migrate-sendy-to-another-server#Item_2

    I can log in to Sendy and see brands, lists, and reports. But, I can't load the settings page. Everytime I try to open the settings page I get only a text on top "Amazon SES Quota" and the rest is a blank page.

    Any clues on how to fix it?

  • 4 Comments
  • Hi,

    Sorry about the message flood. After checking the Apache and PHP logs I found this message:

     PHP Fatal error:  Uncaught Error: Call to undefined function simplexml_load_string() in /var/www/html/includes/helpers/ses.php:589nStack trace:n#0 /var/www/html/includes/helpers/ses.php(249): SimpleEmailServiceRequest->getResponse()n#1 /var/www/html/index.php(22): SimpleEmailService->getSendQuota()n#2 {main}n  thrown in /var/www/html/includes/helpers/ses.php on line 589, referer: http://colabe.co/login
    

    I believe that this is the reason why I can't get into my settings page. Can you give me some advice on how to fix it?

    Regards Allan

  • Vote Up0Vote Down BenBen
    Posts: 3,447Sendy support

    Hi,

    PHP Fatal error: Uncaught Error: Call to undefined function simplexml_load_string()

    It means the native PHP function simplexml_load_string() is not found in your PHP setup. Here's the solution → http://stackoverflow.com/questions/31206186/call-to-undefined-function-simplexml-load-string-in-cron-file

    Thanks.

    Best regards,
    Ben

  • Hi Ben,

    I manage to fix the simplexml_load_string() problem, and now I can get on my settings page. Thanks for your help.

    After digging on the forums, I notice some users had problems with ONLY_FULL_GROUP_BY on mysql and I did remove it from my server. And I could solve another problem. All campaigns were sending to 0 receipents.

    Now, everything is working fine! I'm moving Sendy from Dreamhost to a droplet on Digital Ocean and the improvment on speed is amazing. On Dreamhost I had to wait 25 hours to send a campaingn to 18.000 emails.

    On the new VPS its taking only 20 minutes! I'm amazed :)

    Thanks for your help!
    Regards
    Allan

  • Vote Up0Vote Down BenBen
    Posts: 3,447Sendy support

    You're welcome!

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