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Continue to see Page not found after attempting install
  • Vote Up0Vote Down szaydelszaydel
    Posts: 2Sendy user

    I do not believe that install ever completed, because I did not have the key entered the first time I attempted to complete setup via the browser, however now when I point my browser to http://sendy..com/sendy, I keep getting Not Found. I have tried effectively all that I found relevant from previous forum discussions, but without success.

    Not Found

    The requested URL /sendy/login was not found on this server.

  • 9 Comments
  • Vote Up0Vote Down BenBen
    Posts: 3,489Sendy support

    Hi @szaydel,

    May I know what is your installation URL?

    Ben

  • Vote Up0Vote Down szaydelszaydel
    Posts: 2Sendy user

    Good morning Ben, thank you for replying quickly. The installation URL is 'http://sendy.racktopsystems.com/sendy'

    This is a largely generic Apache directory directive for sendy, I did not change it, since .htaccess controls some of these things anyway.

    <Directory /var/www/sendy/>
        Options Indexes FollowSymLinks MultiViews
        ## Options Indexes FollowSymLinks
        AllowOverride None
        Order allow,deny
        allow from all
    </Directory>
    

    This is what I see in Apache logs that are in any way seemingly related. I am not sure why anything is writing to /var/lib/php5, but not sure that's really an issue at the root of this.

    [Mon Mar 25 08:47:11 2013] [notice] Apache/2.2.22 (Ubuntu) PHP/5.4.6-1ubuntu1.2 mod_ssl/2.2.22 OpenSSL/1.0.1c configured -- resuming normal operations [Mon Mar 25 08:47:18 2013] [error] [client 10.1.2.252] PHP Warning: session_start(): open(/var/lib/php5/sess_3rai7p659ualml2mf3hkentb61, O_RDWR) failed: Permission denied (13) in /var/www/sendy/includes/functions.php on line 1 [Mon Mar 25 08:47:18 2013] [error] [client 10.1.2.252] PHP Warning: Unknown: open(/var/lib/php5/sess_3rai7p659ualml2mf3hkentb61, O_RDWR) failed: Permission denied (13) in Unknown on line 0 [Mon Mar 25 08:47:18 2013] [error] [client 10.1.2.252] PHP Warning: Unknown: Failed to write session data (files). Please verify that the current setting of session.save_path is correct (/var/lib/php5) in Unknown on line 0 [Mon Mar 25 08:47:19 2013] [error] [client 10.1.2.252] Negotiation: discovered file(s) matching request: /var/www/sendy/login (None could be negotiated)., referer: http://sendy.racktopsystems.com/sendy/

  • Vote Up0Vote Down szaydelszaydel
    Posts: 2Sendy user

    It looks like rewriting is happening too, according to the log, so the problem is most likely not mod_rewrite.

    10.1.2.252 - - [25/Mar/2013:09:22:00 --0400] [sendy.racktopsystems.com/sid#b7440f08][rid#b7377058/subreq] (3) [perdir /var/www/sendy/] strip per-dir prefix: /var/www/sendy/login.php -> login.php
    10.1.2.252 - - [25/Mar/2013:09:22:00 --0400] [sendy.racktopsystems.com/sid#b7440f08][rid#b7377058/subreq] (3) [perdir /var/www/sendy/] applying pattern '^([a-zA-Z0-9-]+)$' to uri 'login.php'
    10.1.2.252 - - [25/Mar/2013:09:22:00 --0400] [sendy.racktopsystems.com/sid#b7440f08][rid#b7377058/subreq] (1) [perdir /var/www/sendy/] pass through /var/www/sendy/login.php
    
  • Vote Up0Vote Down BenBen
    Posts: 3,489Sendy support

    Hi @szaydel,

    I visited this link which should work with or without mod_rewrite http://sendy.racktopsystems.com/sendy/_install.php but it's not found. So it looks like the entire /sendy/ directory is not in the sub domain, 'sendy'?

    Ben

  • Vote Up0Vote Down szaydelszaydel
    Posts: 2Sendy user

    Ben, there is no expectation for this site to actually be accessible from the internet, it was assumed that we can keep this internal, as long as we had access to the internet. Is it a core requirement for the sub-domain to be public-facing?

  • Vote Up0Vote Down BenBen
    Posts: 3,489Sendy support

    Hi @szaydel,

    Sendy needs to be accessible from the internet. Links in your newsletters are converted into trackable links. If these links cannot be accessed from the internet by the users whom you sent emails to, the links will all be broken.

    Also, I can't help if I cannot access your installation.

    On another note, I looked at your httpd.conf - AllowOverride None needs to be changed to AllowOverride all.

    Thanks.

    Ben

  • Vote Up0Vote Down szaydelszaydel
    Posts: 2Sendy user

    Ben, thank you. I resolved the problems of being accessible from internet and 404's, but am still seeing these. I am assuming I still have some issue. Can you clarify. Because code is obfuscated I cannot tell what is actually going on.

    [Mon Mar 25 12:21:28 2013] [error] [client 50.150.94.157] PHP Notice:  Undefined index: userID in /var/www/sendy/includes/functions.php on line 1, referer: http://sendy.racktopsystems.com/sendy/
    [Mon Mar 25 12:21:28 2013] [error] [client 50.150.94.157] PHP Notice:  Undefined index: license in /var/www/sendy/includes/functions.php on line 1, referer: http://sendy.racktopsystems.com/sendy/
    [Mon Mar 25 12:21:28 2013] [error] [client 50.150.94.157] PHP Notice:  Undefined index: license in /var/www/sendy/includes/functions.php on line 1, referer: http://sendy.racktopsystems.com/sendy/
    
  • Vote Up0Vote Down BenBen
    Posts: 3,489Sendy support

    You're welcome. These are just php notices and can be ignored.

  • Vote Up0Vote Down szaydelszaydel
    Posts: 2Sendy user

    Great, thanks a lot Ben. I think I am all set then. Appreciate rapid response.

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