Cannot import email address
When a user unsubscribes from a list, they are redirected to a page where they can sign up for a biweekly newsletter instead. Those who signup are captured in i a form. I later manually import the addresses to a special biweekly list in Sendy. However the import fails, No error is shown, but the addresses are not added.
When I check the database, the address is not marked as bounced, just marked as unsubscribed from the original list. When I manually change the status of the address to unsubscribed=0 for that list, then I can add the address to biweekly list
The list they are unsubscribing from is marked as "Unsubscribe only from this list". But the list can originally have been marked Unsubscribed from all list, maybe when the address was first added to the original post..
Comments
Hi,
Change the unsubscribe settings of the “bi-weekly list” to 'Unsubscribe only from this list’ and you should be able to import all email addresses.
Thanks.
Best regards,
Ben
Thank you, your solution did fix the problem.