Get answers quicker by searching

Howdy, Stranger!

It looks like you're new here. If you want to get involved, click one of these buttons!

In this Discussion

Settings page almost blank, can't add brand or see footer
  • On a new install of Sendy 2.1.2.4 when I go to the settings page, I see nothing but a NEARLY blank screen with no footer. There's a only the heading Amazon SES Quota and then a grey box on the top right hand corner. I'm assuming that the ability to add brands is on this screen as I can't add from anywhere else. Henceforth I cannot add any more brands apart from the one I added on first use.

    Screenshot:

    I score 9/9 on the compatibility test and I'm using PHP 7 on Digital Ocean Ubuntu 16.04... LAMP stack.

  • 4 Comments
  • Vote Up0Vote Down BenBen
    Posts: 3,494Sendy support

    Hi,

    Can you please check your server's ‘error_log' to find any possible errors related to this.

    Thanks.

    Best regards,
    Ben

  • Yes. There are errors. From today's session they are:

     [Fri Jan 13 11:16:34.557270 2017] [:error] [pid 10401] [client 86.166.173.244:54360] PHP Fatal error:  Uncaught Error: Call to undefined function simplexml_load_string() in /var/www/html/includes/helpers/ses.php:589nStack trace:n#0 /var/www/html/includes/helpers/ses.php(249): SimpleEmailServiceRequest->getResponse()n#1 /var/www/html/settings.php(25): SimpleEmailService->getSendQuota()n#2 {main}n  thrown in /var/www/html/includes/helpers/ses.php on line 589, referer: http://sendy.thinkupmail.com/app?i=1
     [Fri Jan 13 11:16:41.127876 2017] [:error] [pid 3321] [client 86.166.173.244:54363] PHP Notice:  Undefined property: stdClass::$body in /var/www/html/includes/helpers/ses.php on line 619, referer: http://sendy.thinkupmail.com/settings
     [Fri Jan 13 11:16:41.130412 2017] [:error] [pid 3321] [client 86.166.173.244:54363] PHP Fatal error:  Uncaught Error: Call to undefined function simplexml_load_string() in /var/www/html/includes/helpers/ses.php:589nStack trace:n#0 /var/www/html/includes/helpers/ses.php(249): SimpleEmailServiceRequest->getResponse()n#1 /var/www/html/settings.php(25): SimpleEmailService->getSendQuota()n#2 {main}n  thrown in /var/www/html/includes/helpers/ses.php on line 589, referer: http://sendy.thinkupmail.com/settings
    
  • Vote Up0Vote Down BenBen
    Posts: 3,494Sendy support

    Hi,

    This is the error causing your issue:

    PHP Fatal error: Uncaught Error: Call to undefined function simplexml_load_string() in /var/www/html/includes/helpers/ses.php

    Please see this thread for the solution → https://sendy.co/forum/discussion/8605/call-to-undefined-function-simplexml_load_string#Item_5

    Thanks.

    Best regards,
    Ben

  • Thanks very much. Fixed in a jiffy! Dan

This discussion has been closed.
All Discussions