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404 result when saving drip campaign

dominicbarriosdominicbarrios
edited February 2017 in Troubleshooting

I'm currently making my 1st drip campaign and I'm having a problem saving it. When I save it, the 404 page always shows up (Page Not Found). Can anyone help me here? How to solve this problem.

Comments

  • BenBen

    Hi,

    I suggest re-uploading Sendy to make sure all files are necessary files are uploaded:

    1. Download a copy of Sendy from http://sendy.co/get-updated with your license key (use the form at the top left of the page to download Sendy).

    2. Then re-upload all of Sendy's files to your server (except /includes/config.php and /uploads/ folder) replacing the old ones.

    Make sure all necessary files are uploaded.

    Thanks.

    Best regards,
    Ben

  • dominicbarriosdominicbarrios

    Hi Ben,

    We've recently just updated all the sendy files in our website and excluded all the files you mentioned. But the results are still the same.

    I am still getting the 404 Page (Page Not Found) when I save my draft drip welcome campaign.

  • BenBen
    edited February 2017

    Hi,

    Do you have 'Grammarly' extension installed on your browser? If so, please disable it for Sendy, then re-create your autoresponder email again.

    Thanks.

    Best regards,
    Ben

  • dominicbarriosdominicbarrios

    Hi Ben,

    I just retried again everything and I was able to save a draft for the autoresponder. It could be the grammarly extension that is causing the 404 problem. Thanks! I will try to update you if this ever happens again.!

    Dominic

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