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Colon missing from http in unsubscribe link

tyefredtyefred
edited February 2017 in Troubleshooting

I came across and noticed that I had 0 unsubs which was odd. When I clicked the link it sent me to a 404 because it sends to a url with that is missing the colon in the url:
Here's an unsub link that directs to the broken https// with no colon https://stocktradewire.com/email/l/V892BAscm4o892pYcNkr0tGnSA/6sPjnJ8Z9PaNS63Q6VFAUg/9Q40w3ofOlRmanW763OQj40A

Comments

  • BenBen

    Hi,

    Can you paste the full HTML code of the unsubscribe tag used in your email's HTML?

    Thanks.

    Best regards,
    Ben

  • tyefredtyefred
    edited February 2017

    I just used the "essential tag" [unsubscribe]. And also the webversion tag did the same thing [webversion]

    Here's the HTML code if that helps:

     If you can't see this message, <a href="http://[webversion]">view it in your browser</a>.

 If you no longer wish to receive our emails, <a href="http://[unsubscribe]">follow this link to unsubscribe</a>.
  • BenBen
    edited February 2017

    Hi,

    Remove 'http://' from [unsubscribe] and [webversion] in the href tag.

    Example of correct usage:

     <a href="[webversion]">view it in your browser</a>

 <a href="[unsubscribe]">follow this link to unsubscribe</a>

    instead of:

     <a href="http://[webversion]">view it in your browser</a>

 <a href="http://[unsubscribe]">follow this link to unsubscribe</a>

    Thanks.

    Best regards,
    Ben

  • tyefredtyefred

    I figured it out. Thanks for your time.

This discussion has been closed.

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