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  • Ben March 2017
Unable to verify and setup bounces & complaints handling
  • Vote Up0Vote Down alex_sfalex_sf
    Posts: 5Sendy user

    Config: Sendy installed on GoDaddy shared instance.
    The SES full right have been given already to the IAM user.
    The verified email is ok.

    And I get this error asking me to setup the SNS policy:

    Sendy is unable to verify and setup bounces & complaints handling for your 'From email' address. Here's what you need to do:
    Visit your IAM console then follow the instructions in this video. Then refresh this page. Once this is done, Sendy will be able to setup bounces & complaints handling automatically.

    Any idea how to fix this?
    thanks!
    alex

  • 1 Comment
  • Vote Up0Vote Down BenBen
    Posts: 3,407Sendy support

    Hi,

    The message explains exactly what you need to do. Please follow exactly what's shown in the video.

    Thanks.

    Best regards,
    Ben

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