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On adding new autoresponder email
  • Vote Up0Vote Down hnaserihnaseri
    Posts: 9Sendy user

    I have created an autoresponder. What happens when I add a new email to the autoresponder? Is it sent to old subscribers? Or it is only sent to new ones?

  • 3 Comments
  • Vote Up0Vote Down BenBen
    Posts: 3,484Sendy support

    Hi,

    I have created an autoresponder. What happens when I add a new email to the autoresponder?

    When a new user subscribes to the list, the autoresponder will trigger the emails you’ve previously setup to be sent to them.

    Thanks.

    Best regards,
    Ben

  • Vote Up0Vote Down hnaserihnaseri
    Posts: 9Sendy user

    Hello again,

    I think I didn't explain well. By new email I wasn't meaning a new user. I was meaning a new drip email. The reason I am asking this, is that when i add a new drip email, for example for one week later, I expect it to be started sending around one weeks later. However, I see that the drip email is started to be send, right after I add it.

  • Vote Up0Vote Down BenBen
    Posts: 3,484Sendy support

    Hi,

    When you create your 'drip campaign' email, you need to set how long after to send it after the user signs up:

    Eg. screenshot:

    Best regards,
    Ben

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