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Links, unsubscribe and webversion not working
  • Vote Up0Vote Down splotsplot
    Posts: 2Sendy user

    Hi everybody,
    im' trying to use Sendy but i have some problems with:
    Links (in test email everythings work. When i send the newsletter every links goes to an error page.)
    Unsubscribe link: some problem in the test email a message says it's correct but... in the newsletter... blank page.
    Webversion: i have added a link for webversion but i recevied a beautiful blank page in test email and newsletter.
    Tracking: it doesn't work.

    I've added to my hosting an empty .htaccess

    How can i fix those problems?

    Thanks

    Bye

    Federico

  • 2 Comments
  • Vote Up0Vote Down BenBen
    Posts: 3,484Sendy support

    Hi,

    Please ensure the .htaccess file in your Sendy directory is Sendy's original .htaccess file and it is not modified.

    You can download Sendy at https://sendy.co/get-updated to compare the .htaccess with the one in your Sendy directory.

    Thanks.

    Best regards,
    Ben

  • Vote Up0Vote Down splotsplot
    Posts: 2Sendy user

    I forgot to upload .htaccess beacuse it was hidden in my downloaded directory and i haven't checked in the hosting directory.

    Thanks

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