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Subscriber lists not visible

Hi,

I was using version 5.2.1 and migrated to the new version 6.0.4.

After migration all Subscriber lists of all brands are not more visible. If I downgrade again to 5.2.1 they show normally again.

All my brands, campaigns, housekeeping were kept well. The problem was just with Subscriber lists.

Thank you for the help.

Comments

  • Hi,

    This is likely due to some columns not being created.

    Login to your MySQL database directly via phpmyadmin or any other method you like, then run the following MySQL queries:

    ALTER TABLE campaigns ROW_FORMAT=DYNAMIC;
    ALTER TABLE lists ROW_FORMAT=DYNAMIC;
    ALTER TABLE apps ROW_FORMAT=DYNAMIC;
    ALTER TABLE campaigns ADD web_version_lang VARCHAR(50);
    ALTER TABLE lists ADD hide INT(1) DEFAULT 0;
    ALTER TABLE apps ADD hide_lists INT(1) DEFAULT 1;
    ALTER TABLE apps ADD COLUMN opens_tracking INT (1) DEFAULT '1', ADD COLUMN links_tracking INT (1) DEFAULT '1'
    

    Then try again.

    Going forward, please ensure you've granted FULL privileges to the MySQL database user for your MySQL database.

    Thanks.

    Best regards,
    Ben

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