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Unverified 'From email'

dkvvrdkvvr
edited February 2014 in Troubleshooting

Hello!

First, great product but Im having some problems. Somehow I cannot send emails I always have the Error: Unverified 'From email'. I searched Forum and saw the entry about the problem with the casesensitive Email but that doesnt apply for me. Before I signed up to AWS I could send test-emails. Now I cannot even send test emails. The Location is correct and the according email shows up as verified in AWS. I got emails from AWS about access to production process, so no sandboxmode. I tried other verified emails, also no luck.

Any Ideas? Thanks!

Comments

  • BenBen
    edited February 2014

    Hi @dkvvr,

    Is your 'Amazon SES region' in your Amazon SES console set as the same region as what you set in your Sendy settings?

    Region in Amazon SES console:

    Region in Sendy settings:

    Both should match.

    From the Get Started Guide:

    Thanks.

    Best regards,
    Ben

  • dkvvrdkvvr

    That did the trick for me, thank you so much. Great Support, great Product - keep it up :)

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