Odd 404 being found in all my emails

JimmyBTM

I am getting a link that 404s in all of my emails that are sent out it goes to http://136.243.12.222/mail_open.php?msg_id=f9efaf930facccb561a1c954e994d0f9@MYDOMAIN&mail_to=d2ViLUVlSGowOEBtYWlsLXRlc3Rlci5jb20K&mf=Y2xlYW5fbG9nX3AxCg==&fm=Y2xlYW5fbG9nXzA3XzIwMTUK I don't know what that ip is but I don't think its tied to anything I normally deal with

when I check the source of my msgs I don't see that in the msg window when I am sending them but when I view the source of the sent email its added to the end of the email right before the body tag

Ben

Hi,

The link that you pasted here does not have anything to do with Sendy though (http://136.243.12.222/mail_open.php?msg_id=f9efaf930facccb561a1c954e994d0f9@MYDOMAIN&mail_to=d2ViLUVlSGowOEBtYWlsLXRlc3Rlci5jb20K&mf=Y2xlYW5fbG9nX3AxCg==&fm=Y2xlYW5fbG9nXzA3XzIwMTUK). It's not a trackable link nor was it produced by Sendy.

Please check the source of your HTML code in the editor.

Thanks.

Best regards,
Ben

JimmyBTM

my source doesn't show it

in html source window

 -----
 Wilmington NC 28401</span></p>
 </body>
 </html>
 -----

 when the end email source is viewed
 ------
 Wilmington NC 28401</span></p>

 <br>
 <img src=3D"http://136.243.12.222/mail_open.php?msg_id=3Df9efaf930facccb5=61a1c954e994d0f9@btmsendy.com&mail_to=3Dd2ViLUVlSGowOEBtYWlsLXRlc3Rlci5jb=

20K&mf=3DY2xlYW5fbG9nX3AxCg=3D=3D&fm=3DY2xlYW5fbG9nXzA3XzIwMTUK" height=3D="1" width=3D"1"/>
-------

JimmyBTM

this forum rendered my html to display but you can see the difference that little tiny missing image at the bottom of the post

JimmyBTM

I searched the files looking for mail_open.php and didn't find anything referencing it is there a way to search the db and see if that exists in our db anywhere?

JimmyBTM

ok I looked in phpmyadmin and did a search on all the tables and it couldn't find mail_open is there any other way it could be getting added in?

Ben

Can you send me your Sendy URL, email and password so I can send a test campaign to myself.

JimmyBTM

ok I sent you a PM thanks for your help

JimmyBTM

Ben did you get that PM I am not sure I sent it properly through this forum

Ben

Hi,

I sent a test email to myself but I don't receive it though. Is something wrong with your SMTP provider?

Best regards,
Ben

JimmyBTM

give it another try now

JimmyBTM

the smtp server was having an issue but I just tested again and now its sending

Ben

I just sent a test campaign from your Sendy installation to myself and the links are working though.

Best regards,
Ben

JimmyBTM

what about in the actual email source do you see the image tag in the actual email ?

Ben

what about in the actual email source do you see the image tag in the actual email ?

The tracking image? Yes:

Tracking image ? http://btmsendy.com/t/IX4892pnvN1XrAkenTYaM8pA/YRMWzvEaZUXhfXPDwHf892nA

Best regards,
Ben

JimmyBTM

but look right above that line that you highlighted the image source http://136.243.12.222/mail_open.php thats the broken link that is in question

JimmyBTM

I am seeing that ip flagged by SpamAssassin and I really have no clue where the ip came from

Ben

but look right above that line that you highlighted the image source http://136.243.12.222/mail_open.php thats the broken link that is in question

That is very strange. I've never seen this before though. Can you ask your hosting support if they have any clues?

Best regards,
Ben

JimmyBTM

I figured out what it was it was from our smtp provider ODD I tried using gmail settings and it removed that list so now I am hunting for a better smtp provider

thanks for the help and sorry for the wild goose chase :)

Howdy, Stranger!

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