Skip to content

Settings page almost blank, can't add brand or see footer

danmackiedanmackie
edited January 2017 in Troubleshooting

On a new install of Sendy 2.1.2.4 when I go to the settings page, I see nothing but a NEARLY blank screen with no footer. There's a only the heading Amazon SES Quota and then a grey box on the top right hand corner. I'm assuming that the ability to add brands is on this screen as I can't add from anywhere else. Henceforth I cannot add any more brands apart from the one I added on first use.

Screenshot:

I score 9/9 on the compatibility test and I'm using PHP 7 on Digital Ocean Ubuntu 16.04... LAMP stack.

Comments

  • BenBen

    Hi,

    Can you please check your server's ‘error_log' to find any possible errors related to this.

    Thanks.

    Best regards,
    Ben

  • danmackiedanmackie
    edited January 2017

    Yes. There are errors. From today's session they are:

     [Fri Jan 13 11:16:34.557270 2017] [:error] [pid 10401] [client 86.166.173.244:54360] PHP Fatal error:  Uncaught Error: Call to undefined function simplexml_load_string() in /var/www/html/includes/helpers/ses.php:589nStack trace:n#0 /var/www/html/includes/helpers/ses.php(249): SimpleEmailServiceRequest->getResponse()n#1 /var/www/html/settings.php(25): SimpleEmailService->getSendQuota()n#2 {main}n  thrown in /var/www/html/includes/helpers/ses.php on line 589, referer: http://sendy.thinkupmail.com/app?i=1
 [Fri Jan 13 11:16:41.127876 2017] [:error] [pid 3321] [client 86.166.173.244:54363] PHP Notice:  Undefined property: stdClass::$body in /var/www/html/includes/helpers/ses.php on line 619, referer: http://sendy.thinkupmail.com/settings
 [Fri Jan 13 11:16:41.130412 2017] [:error] [pid 3321] [client 86.166.173.244:54363] PHP Fatal error:  Uncaught Error: Call to undefined function simplexml_load_string() in /var/www/html/includes/helpers/ses.php:589nStack trace:n#0 /var/www/html/includes/helpers/ses.php(249): SimpleEmailServiceRequest->getResponse()n#1 /var/www/html/settings.php(25): SimpleEmailService->getSendQuota()n#2 {main}n  thrown in /var/www/html/includes/helpers/ses.php on line 589, referer: http://sendy.thinkupmail.com/settings
  • BenBen
    edited January 2017

    Hi,

    This is the error causing your issue:

    PHP Fatal error: Uncaught Error: Call to undefined function simplexml_load_string() in /var/www/html/includes/helpers/ses.php

    Please see this thread for the solution → https://sendy.co/forum/discussion/8605/call-to-undefined-function-simplexml_load_string#Item_5

    Thanks.

    Best regards,
    Ben

  • danmackiedanmackie

    Thanks very much. Fixed in a jiffy! Dan

This discussion has been closed.

© Sendy.co 2024