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Links, unsubscribe and webversion not working

splotsplot
edited June 2017 in Troubleshooting

Hi everybody,
im' trying to use Sendy but i have some problems with:
Links (in test email everythings work. When i send the newsletter every links goes to an error page.)
Unsubscribe link: some problem in the test email a message says it's correct but... in the newsletter... blank page.
Webversion: i have added a link for webversion but i recevied a beautiful blank page in test email and newsletter.
Tracking: it doesn't work.

I've added to my hosting an empty .htaccess

How can i fix those problems?

Thanks

Bye

Federico

Comments

  • BenBen
    edited June 2017

    Hi,

    Please ensure the .htaccess file in your Sendy directory is Sendy's original .htaccess file and it is not modified.

    You can download Sendy at https://sendy.co/get-updated to compare the .htaccess with the one in your Sendy directory.

    Thanks.

    Best regards,
    Ben

  • splotsplot
    edited June 2017

    I forgot to upload .htaccess beacuse it was hidden in my downloaded directory and i haven't checked in the hosting directory.

    Thanks

This discussion has been closed.

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