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Login page reloads when logging in

shankarshankar
edited August 2018 in Troubleshooting

Hi Ben,

After upgrading Sendy, I am unable to login to Sendy.

I tested both htaccess file and config.php file but do not find any issues. Please check and fix the same.

Thanks & Regards
Shankar N

Comments

  • BenBen
    edited August 2018

    Hi,

    I checked your phpinfo and see that it likely have something to do with your server's session.save_path:

    Screenshot:

    Please check with your hosting support to check that your session.save_path is set correctly and the directory is writable.

    Full troubleshooting tip here → https://sendy.co/troubleshooting#login-page-reloads-without-error-message

    Best regards,
    Ben

  • shankarshankar

    Hi Ben,

    Thanks for pointing out the root cause of the issue. I got the issue resolved now after taking up with my hosting.

    Thanks & Regards
    Shankar N

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