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WYSIWYG editor missing when creating campaign or template
  • Vote Up0Vote Down starkllrstarkllr
    Posts: 0Sendy user

    I guess I'm an idiot because I can't see how I create an email or a template.

    When I click on create a campaign, or create a template, I see a big blank white area that I can't click into or type into. I assume that the WYSIWYG editor is probably supposed to be there somewhere, somehow, but I see nothing, and I can do nothing. It's really frustrating, especially without any how-to documentation.

  • 2 Comments
  • Vote Up0Vote Down BenBen
    Posts: 3,437Sendy support

    Hi,

    When I click on create a campaign, or create a template, I see a big blank white area that I can't click into or type into.

    You shouldn't be seeing a "blank white area".

    I suggest re-uploading Sendy to make sure all necessary files are uploaded:

    1. Download a copy of Sendy from https://sendy.co/get-updated with your license key (use the form at the top left of the page to download Sendy).

    2. Then re-upload all of Sendy's files to your server (except /includes/config.php and /uploads/ folder) replacing the old ones.

    Make sure all necessary files are uploaded.

    Thanks.

    Best regards,
    Ben

  • Vote Up0Vote Down starkllrstarkllr
    Posts: 0Sendy user

    Thanks, I got that part working!

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