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  • Ben September 2020
Best way to resend campaign to those that did not yet read it?
  • Vote Up0Vote Down biu55biu55
    Posts: 2Sendy user

    Dear Forum Members,

    We would like to resend a campaign to those recipients of a campaign that have not yet opened the email.

    Which is better:

    1. Download 'not opened' from within the campaign to then duplicate the campaign and only send to this list, or
    2. Create a new segment called 'last active before the campaign date' and send the duplicate campaign on to this segment?

    Will there be actually a difference between these two lists, i.e. 'no opened' or 'last active'?

    To us it seems that creating a new segment called 'last active' is easier.

    What do you recommend?

    We very much appreciate your advice.

    Many thanks,

    Pairfum London

  • 1 Comment
  • Vote Up0Vote Down BenBen
    Posts: 3,727Sendy support


    Exporting the unopens CSV will be more accurate than creating a segment for 'last active'. Although creating a segment would be more convenient.

    The next version we'll be looking at a better way to do this.


    Best regards,

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