Get answers quicker by searching

Howdy, Stranger!

It looks like you're new here. If you want to get involved, click one of these buttons!

In this Discussion

Can one brand send emails using email address of another brand?
  • Vote Up0Vote Down TDCOMTDCOM
    Posts: 2Sendy user

    Let's say I have 2 brands: Brand A and Brand B with email addresses info@branda.com and info@brandb.com.

    When sending campaigns, can Brand A send emails using info@brandb.com?

  • 2 Comments
  • Vote Up0Vote Down BenBen
    Posts: 3,772Sendy support

    Hi,

    When sending campaigns, Brand A can send emails through info@brandb.com.

    They can't, unless Brand A owns the email account for info@brandb.com. Before being able to use an email address as 'From email' to send emails, they need to click the verification link in the email sent to info@brandb.com. Since Brand A doesn't own the email account for info@brandb.com, they can't complete the verification, which means they can't send emails via info@brandb.com.

    Best regards,
    Ben

  • Vote Up0Vote Down TDCOMTDCOM
    Posts: 2Sendy user

    Got it.

This discussion has been closed.
All Discussions