Ben

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Yes you can remove the name field in the subscribe form HTML code.

in Is it ok to remove the name field from the sign-up form? Comment by Ben November 2013
The issue is nothing but your database credentials being incorrect, not mod_rewrite or anything else.

Check (or check with your host) that your database credentials are correct. And you have attached the database user to the database with…

in Can't connect to database Comment by Ben November 2013
Hi @Burak,
(Quote)
If you've verified the email, it is enough. You will be able to send from this verified email. If you verify the domain, you don't have to verify each…

in Is DKIM verification compulsory? Should domains be verified when emails are verified? Comment by Ben November 2013
Hi @ross_jennings,

Try removing Options +FollowSymLinks from Sendy’s .htaccess file and try aga…

in 500 Internal Server error when accessing Sendy Comment by Ben November 2013
@kghattas Yes of course.

in Sendy programmer Comment by Ben November 2013
Hi @kghattas,

If you need someone to install Sendy for you, email hello@sendy.co. Installation services is available at $79.

Thanks.

Best regards,
…

in Sendy programmer Comment by Ben November 2013
Hi Mike,

Make sure you've added the TXT record in your domain's DNS and it's added at the right place. I checked your domain's whois and these are your name servers:

Name Server: NS1389.WEBSITEWELCOME.COM
Name Server: NS1390…

in Amazon error msg: not able to detect required TXT record in DNS settings Comment by Ben November 2013
1. Run this script http://your_sendy_installation_url/reset-cron.php to reset cron job statuses in your database.
2. Go to any list and click 'Autoresponders' …
in Change in autoresponders on change in host Comment by Ben November 2013
Yes bounces will still be caught as long as the email was sent via Amazon SES.

in Catching bounces from email sent outside Sendy Comment by Ben November 2013
Hi,

You're using Sendy's API, and in the wrong way.

Use Sendy's subscribe form HTML code instead:

Sendy provides you with a subscribe form HTML code you can embed anywhere on your website.
1. Go to 'View all list…
in "Email address is invalid" on subscription page Comment by Ben November 2013
Hi @damian5000,

You should remove the trailing slash from your APP_PATH in /includes/config.php

…

in Double slash in URL, will this be a problem? Comment by Ben October 2013
Hi,

Here's how you can run Sendy on your localhost:

Create an A record in your DNS (eg. localhost.yourdomain.com) and point it to your local IPv4 address. Here's how to find your local IPv4 address:

Mac: in Localhost Installation Comment by Ben October 2013
Hi Raey,

The reason why you're currently having a quota of 200 emails per day is because you are still in 'sandbox' mode and have not requested for production access.

You need to in Max send in 24h Comment by Ben October 2013
Yes you can use your existing domain.

Create a CNAME record in your domain's DNS pointing to your EC2 instance's elastic IP address.

in When using Amazon EC2, does it need an exclusive domain? Comment by Ben October 2013
Hi @tiptap,
1. Login to your SNS console
2. Click 'bounces' topic on the left sidebar
3. Select the bounces subscription then click the 'Delivery Policy' but…
in Increase softbounce limit? Comment by Ben October 2013
Hi @Argo,

It appears you did not set your APP_PATH in /includes/config.php.

Thanks.

Best regards,
Ben

in Links with no domain in campaign emails Comment by Ben October 2013
Hi,

You missed this important note:

Best regards,
Ben

in Problem setting bounces and complaints. Comment by Ben October 2013
You will never be able to import the same email or send to the same email again or whatsoever when that email was previously marked as bounced in Sendy no matter which list or brand it belongs to.

in Question: bounces across lists Comment by Ben October 2013
Hi,

For that you'll need to hard code your Sendy URL in scheduled.php (if you're using a cron job to send emails) or /includes/create/send-now.php (if you're not using a cron job to send emails).

Search for 't.php' in the script(s…

in Message tracking on host with self signed certificate Comment by Ben October 2013
Hi Alex,

There's no discrepancies in click counts. There could be more people opening your emails without having 'images turned on' in their email client. If images aren't turned on in the recipient's email client, opens cannot be tracked…

in More clicks than opens Comment by Ben October 2013
Thanks for contributing! I've put this up on Sendy's official API page → http://sendy.co/api…

in Subscriber module for Fork CMS Comment by Ben October 2013
Hi GiveawayTab,

Make sure the following are properly set in your php.ini to support your extremely huge file size:

upload_max_filesize
in Internal server error when trying to import CSV Comment by Ben October 2013


    
                
            
                Hi @Guille,

Just change your APP_PATH in /includes/config.php to https://mydomain.com/sendy

<…            
            
                in                     force https on login page
                Comment by Ben
                September 2013
            
        
    
    
                
            
                
(Quote)


Yes that is correct. Sendy is designed for Amazon SES, so if you using other SMTP services, bounces and complaints needs to be manually processed.
            
            
                in                     Use Sendy to mail from local hosting mail server
                Comment by Ben
                September 2013
            
        
    
    
                
            
                Hi @AskKim,


(Quote)


Yes you can. But links in your email that were all converted to trackable links will be broken when your recipients click on them because your serve…            
            
                in                     Use Sendy to mail from local hosting mail server
                Comment by Ben
                September 2013
            
        
    
    
                
            
                Hi @Touchality,

Yes. Login directly to your database via phpmyadmin or something similar.

Then go to the 
            

                in                     Can I redirect link coming from emails already send
                Comment by Ben
                September 2013
            

        

    

    
                
            
                Hi @joeyvmason,

If WP Engine lets you install other applications other than Wordpress, you can install Sendy on the same database that Wordpress uses. Sendy's tables d…            
            
                in                     Sendy DB tables on Wordpress DB
                Comment by Ben
                September 2013
            
        
    
    
                
            
                Hi @BrittMalka,

You can't do that at this time. But you can do this directly in your MySQL database via something like phpmyadmin.

Go to 'campaigns' table…            
            
                in                     Export of all receivers of a mail directly from campaign report
                Comment by Ben
                September 2013
            
        
    
    
                
            
                Hi Isaac,

Set a custom URL in your list settings to redirect the user to after subscribe.

This page can contain a simple link and a call to action to ask them to download your PDF.

Thanks.

Best regards,

Ben
            

                in                     Form submission return download
                Comment by Ben
                September 2013
            
        
    
    
                
            
                Then of course they will receive it twice.
            
            
                in                     Emails across different brands
                Comment by Ben
                September 2013
            
        
    
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