Ben

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Hi Zarif,

For custom requirements like this, you should code your own subscription form while integrating with Sendy's API http://sendy.co/api.

This way, you will have full control …

in Send data of submitted subscription form to email? Comment by Ben July 2013
Hi Robbie,

You can get your invoice from http://sendy.co/request-an-invoice

Best regards,
Ben

in Sendy Invoice Comment by Ben July 2013
Hi @chrisando,

There is only a number of date formats accepted by PHP. Apparently, dd/mm/yyyy is no…

in Custom Date Format dd/mm/yyy Comment by Ben July 2013
I'll keep that in mind, thanks!

in How to unschedule a campaign? Comment by Ben July 2013
Good to hear you've solved it.

in Installing on subdomain - error: unlicensed domain Comment by Ben July 2013
Hi @ilsh,

Duplicate the scheduled campaign so that the same campaign becomes a "draft". Then remove the old scheduled campaign.

Thanks.

Best regards,
B…

in How to unschedule a campaign? Comment by Ben July 2013
Hi Alex,

Force refresh your browser to reload Redactor's js script. I'm using Chrome on a Mac, so what I'll do is press "Shift" followed by clicking the refresh button.

Thanks.

Best regards,
Ben

in Cannot paste with latest 1.1.7.4 Comment by Ben July 2013
Sendy is only tested and supported on Apache. But if you search for "nginx" you'll find some help with rewrite rules for nginx.

The installation page checks your licensed domain immediately when it's loaded. I have checked your sub domain…

in Installing on subdomain - error: unlicensed domain Comment by Ben July 2013
Thanks for the details. Are you running Sendy on a LAMP stack? Linux/Apache/MySQL/PHP? Sendy is only tested and supported on Linux/Apache/MySQL/PHP.

in Installing on subdomain - error: unlicensed domain Comment by Ben July 2013
You're welcome. Yes these are outgoing connections. I checked your subdomain directly on my license checker and it returns positive, so there's no issue on my side though.

If your compatibility looks good, it can only be firewall.

in Installing on subdomain - error: unlicensed domain Comment by Ben July 2013
You're welcome. On EC2 small instance, I was getting 10,000 emails at 9mins 30+ seconds.

in Ideas on how to boost sending performance Comment by Ben July 2013
Hi @ben_a_adams,

If you have a firewall blocking connections, make sure to whitelist:
- http://sendy.co
in Installing on subdomain - error: unlicensed domain Comment by Ben July 2013
Hi @nildram,

If you set your cron job for autoresponders.php to run hourly, you can't use the "immediately" or "minutes" options in your autoresponders as your cron job …

in My server settings don't allow for a cron job every minute Comment by Ben July 2013
Hi @nildram,
1. Go to the report of your campaign
2. Click the "eye" icon at the top just next to your campaign's subject, you'll see the content of your newslett…
in Can I view text of previous campaigns? Comment by Ben July 2013
Hi,

Sendy will fallback to using SMTP if your AWS access keys aren't set in Settings.

And if you're sending from "brand A", brand A's SMTP settings will be used.

Thanks.

Best regards,
Ben

in Different smtp settings for each brand? Comment by Ben July 2013
Moving your instance to U.S. East will help improve you sending speed. Geolocation of your server plays a big part.

Your CPU plays a big part as well. I recently moved to in Ideas on how to boost sending performance Comment by Ben July 2013
Hi Manish,

There hasn't been any bugs with geolocation tracking since Sendy was launched and there was never a single bug report. It could be what you've mentioned (apache server is behind an nginx reverse proxy).

Best regards,
in Geocoding not working Comment by Ben July 2013
This is a webkit issue on Google Chrome. To force icons to load, see http://forum.sendy.co/discussion/1004/icons-problems-after-update-1-1-6/p1
in Font Awesome icons not showing Comment by Ben July 2013
Hi @rgauny,

Autoresponders are only sent to subscribers who signup via the subscription form or API. Users already in your…

in Does Adding an Autoresponder Immediate message go to all past members who were added to the list? Comment by Ben July 2013
Hi @njwrigley,

I've just done some research and all explanations of why PayPal's Auto Return isn't working points to this → in Auto PayPal redirect Comment by Ben July 2013
Hi @njwrigley,

Go to your Settings, look under "PayPal account" at the bottom and you'll see the instructions.

Thanks.

Best regards,
in Auto PayPal redirect Comment by Ben July 2013
If you worked with Adobe Dreamweaver before, you'll see that the editing view looks completely different from the 'preview' on the browser with all the table outlines as guides. That's exactly what you're seeing with Redactor's WYSIWYG editor now…

in wysiwyg editor iframe and table border Comment by Ben July 2013
Yes.

in Possible to sync my app and campaign prior to sending? Comment by Ben July 2013
I suggest moving your CSS inline, it's best practice for emails. Move your CSS into the HTML code. Then use this convenient tool - http://inlinestyler.torchboxapps.com/

in Stylesheet is my number one link in campaign Comment by Ben July 2013
Thanks Thiago.

in Pysendy - Python wrapper for Sendy's API Comment by Ben July 2013
The link is not visible when they view your email. If they purposely view the raw source of your email, they will be able to see this link (and the entire HTML code for that matter).

in Stylesheet is my number one link in campaign Comment by Ben July 2013
That means you want to edit the newsletter after you send the newsletter?

If you really need to do that, you can actually replace the newsletter HTML code via your database under
in Possible to sync my app and campaign prior to sending? Comment by Ben July 2013


    
                
            
                Do you mean you have the same web version of your newsletter on your website?
            
            
                in                     Possible to sync my app and campaign prior to sending?
                Comment by Ben
                July 2013
            
        
    
    
                
            
                Thanks @tierpinho. Sendy converts any values in href to trackable links. You have this in your code:

<…            
            
                in                     Stylesheet is my number one link in campaign
                Comment by Ben
                July 2013
            
        
    
    
                
            
                Hi @tierpinho,

Please provide me with a link to download/view the HTML of your newsletter.

Thanks.

Best regards,

Ben
            
            
                in                     Stylesheet is my number one link in campaign
                Comment by Ben
                July 2013
            
        
    
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