Ben

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Hi Sidney,

Yes that's correct. If you see a bounce in Sendy, it's a hard bounce. Soft bounces are invisible to you, see http://forum.se…

in Question on bounces Comment by Ben April 2013
Hi @vlrms,

The confirmation email is sent to the 'main account user' and the brand's 'from email'.

The reason for this is such that you'll get notified for any camp…

in Confirmation getting sent twice? Comment by Ben April 2013
Hi @edwong @hkocer

I investigated this further and realized chinese characters uses utf16. Sendy sets th…

in Chinese characters broken after upgrading 1.1.6 Comment by Ben April 2013
Hi @mreperger,

Sendy is a PHP application, but not built with any framework.

Thanks.

Ben

in Is sendy built with a php framework? Comment by Ben April 2013
Hi @edwong,

In 1.1.6, the character set for the database is set to UTF8 whenever Sendy connects to the database.

Can you check your database directly via phpmyadmi…

in Chinese characters broken after upgrading 1.1.6 Comment by Ben April 2013
Hi Sidney,

Thanks for the credentials.

The issue is - gettext module isn't installed for PHP. It's throwing an error in the javascript responsible for opening up…

in Schedule Campaign doesn't work after upgrade to 1.1.6 Comment by Ben April 2013
Hi @technology_welue,

Whether your newsletter displays correctly or if images are displayed at all is dependant on how your newsletter is coded.

Are you …

in Outlook.com not displaying images Comment by Ben April 2013
Hi,

In 1.1.6, the character set for the database is set to UTF8 whenever Sendy connects to the database.

Can you check your database directly via phpmyadmin to see how the chinese characters are displayed?

Thanks.

…

in Chinese characters broken after upgrading 1.1.6 Comment by Ben April 2013
Hi @shawn,
(Quote)
You can either verify the domain or the email address. If verifying the domain will be a headache, verify the sending email(s) instead.
…

in Allowing brands to use thier own email address Comment by Ben April 2013
Hi Sidney,

I can't reproduce this here though → http://cl.ly/OTYz

PM me your Sendy URL, email and password so that I can check on my browser.

Thanks.

Ben

in Schedule Campaign doesn't work after upgrade to 1.1.6 Comment by Ben April 2013
Hi @texasjohn,
(Quote)
The 'Resume' button appears right beside the campaign title in the 'All campaigns' page. It should appear in 1.1.5.4. It's removed in 1.1.6.
in Duplicate sends and higher complaint rates Comment by Ben April 2013
Hi @Zoomcake,
(Quote)
No this won't do it.

Anyways, I just re-read your original post and realized that it's the 'percentage' feedback that shows a little ove…

in Duplicate sends and higher complaint rates Comment by Ben April 2013
Hi @angelim,

Thanks for your suggestion and the code. I realize Gmail does not 'click' the link included in the
in List Unsubscribe Header Comment by Ben April 2013


    
                
            
                Hi @Zoomcake,

Previously, a few users reported that duplicates were sent when they send their campaign, no matter how many times or how vigorously I have tested, I can n…            
            
                in                     Duplicate sends and higher complaint rates
                Comment by Ben
                April 2013
            
        
    
    
                
            
                Hi lefteris,

Is this domain verified at your SES console → eyewide.gr

If you've already verified this domain in your SES console and getting this notice, you may want to check with Amazon at the SES forum 
                in                     Emails not delivered by SES
                Comment by Ben
                April 2013
            
        
    
    
                
            
                @vincentpolisi - Perhaps I have misunderstood @addactive's question.

At first it sounds to me …            
            
                in                     If then logic
                Comment by Ben
                April 2013
            
        
    
    
                
            
                Hi lefteris,

Since sending works perfectly for you in Sendy and are confirmed in your SES console but your emails aren't delivered, I'd suggest posting your question on 
                in                     Emails not delivered by SES
                Comment by Ben
                April 2013
            
        
    
    
                
            
                Hi Martin,


(Quote)


You can edit and/or write your own code if you wish to add these.

Thanks.

Ben
            
            
                in                     If then logic
                Comment by Ben
                April 2013
            
        
    
    
                
            
                Hi Gee,

The WYSIWYG editor lets you change text color, highlight, bold, italics, strikethrough, header type, indentation and alignment. These are all 'font styles' you can set, which addresses your question.

For anything more adva…            
            
                in                     Using fonts
                Comment by Ben
                April 2013
            
        
    
    
                
            
                Hi Gee,

You can switch the editor to HTML mode and add CSS into your HTML code.

Thanks.

Ben
            
            
                in                     Using fonts
                Comment by Ben
                April 2013
            
        
    
    
                
            
                Hi Gee,


(Quote)


Do you mean the font size of your newsletter or the entire Sendy's interface?

Thanks.

Ben
            
            
                in                     Using fonts
                Comment by Ben
                April 2013
            
        
    
    
                
            
                You're welcome! 
            
            
                in                     SMTP from mandrill on Hostgator
                Comment by Ben
                April 2013
            
        
    
    
                
            
                Hi,

You can send the HTTP POST to Sendy via the subscribe and/or unsubscribe API.

For example, POST to the subscribe API to subscribe the user who clicked/opened to a list of your c…            
            
                in                     Segment Subscribers By Actions
                Comment by Ben
                April 2013
            
        
    
    
                
            
                Hi, glad that it worked. 


(Quote)


Do you have 'images turned on' in your email client when viewing your newsletter?

Tha…            
            
                in                     SMTP from mandrill on Hostgator
                Comment by Ben
                April 2013
            
        
    
    
                
            
                Hi ,

Sending times out mainly due to server memory exhaustion.

If you setup a cron job for sending (recommended), Sendy can automatically resume sending when sending time out due to any reason so you don't have to babysit sending …            
            
                in                     I have to click "Resume" after every 140 messages sent
                Comment by Ben
                April 2013
            
        
    
    
                
            
                Hi @altarvic,

I was going to release the next version with these code, but you beat me to it. 
            

                in                     UTF8 characters via Subscription API
                Comment by Ben
                April 2013
            
        
    
    
                
            
                Thanks for sharing, I really appreciate it. 


(Quote)


I'm really glad to hear, thank you!

Ben
            
            
                in                     Subscription & unsubscription example code
                Comment by Ben
                April 2013
            
        
    
    
                
            
                Thanks rentalia. You can PM me if you'd like to let me know if it works better.

Cheers.
            
            
                in                     CSV import time out
                Comment by Ben
                April 2013
            
        
    
    
                
            
                Hello,

Yes you can code your HTML like a regular web page with head, body and all that. But make sure you're using tables rather than divs, make your CSS inline and use absolute paths to images.

Thanks.

Ben
            
            
                in                     Can we include additional data in header of web version HTML?
                Comment by Ben
                April 2013
            
        
    
    
                
            
                I'm sorry, do you mean the scheduled.php script does too many things? There's a lot of features users require, I can make it do less things but that wouldn't make people happy. Also sending multi-threaded newsletters in bulk requires more memory …            
            
                in                     CSV import time out
                Comment by Ben
                April 2013
            
        
    
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