Ben
Ben
Comments
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Hi @mediana,
(Quote)The code has been changed in a number of places, you can't just increase the max_allowed_packet size to "activate" multi-threading, the code has t…
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Can you please PM me these details so I can take a look:
- Sendy installation URL, email and password
- FTP credentials
- Access to mySQL…
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Hi @mediana,
I've found the issue and have fixed it. I've released version 1.1.5.4 that includes this fix and couple of others in Email with attachments over 500kb won't be received (again) Comment by Ben March 2013
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You're welcome!
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Hi @kreativemedia,
I've found the issue. Your
$dbHostinHi @kreativemedia,
"Cannot connect to database" really just means the mySQL credentials are incorrect. Sendy tries to connect to the database, if it can't connect, …
Hi @peterr,
Changing the password won't cause a brand to disappear.
Can you check your mySQL database to see if the brand was removed? The table name is
Hi @jonbennett,
You're editing the wrong .htaccess file. These code are from Wordpress's .htaccess file and not from Sendy's .htaccess file.
I suspect you did …
I see you're on version 1.1.4. Can you please upgrade to the latest version → http://sendy.co/get-updated Then PM me your Sendy installation URL, email and password so I can check on error …
In version 4 and up, you can now import suppression lists, under 'Blacklist » Suppression list':
Best regards,
BenHi @nate, no worries. I'm happy to help.
(Quote)Do you mean the sending email address is not verified and still pending?
Hi Nate,
That's very strange. I'm using Chrome on a Macbook Pro.
I created a new list in your installation. Then used the subscribe form code to subscribe, then re-subscribed again and it all went well:
Subscribed for …
Hi @jonbennett,
I visited your installation and it went to "Page not found". It's a 404 error.
Here's the fix in Migrated to different server - now cannot login Comment by Ben March 2013
Hi @mediana,
Yes someone reported the same thing to me via email.
When I tested before release of 1.1.5 attachments over 500kb worked. I guess it's not about the …
Hi Nate,
This time I did not unsubscribe.
I subscribed and then re-subscribed again. Tested on both lists and I was redirected to where you intended.
Ben
Hi @tommyent,
This is fixed, I've just released a small update, 1.1.5.3 → http://sendy.co/get-updated
Th…
Hi @hivebrain,
Thanks for your credentials. I went in to troubleshoot and found an issue with
include_once…Hi @zarif,
(Quote)Yes of course. As long as the "main domain" is registered and licensed with us you're good to go.
Ben
Hi @jonbennett,
Have you changed the APP_PATH and the mySQL database credentials in
/includes/config.php<…Thanks for clarifying.
Can you please PM me these details so I can check what's amiss:
- Sendy installation URL,…
Hi @adavila78,
Thanks a lot for all these info.
May I know if you're using cron to send emails and at the same time, you clicked "Resume" whenever you saw that …
Hi @pioneer,
I went in to troubleshoot again and found the issue.
Your server was unable to use
open…(Quote)Is the .htaccess file that's outside Sendy's directory the .htaccess file from Sendy? If so, remove that .htaccess file …
Hi @JoeDRL,
Yes, reports are available for every autoresponder that you create. The report is as detailed as the campaign report.
And yes you can't see it in the d…
Hi @nate,
Thanks, I received your login credentials.
I logged in to your Sendy installation and did this (see below) on both lists (single and double opt in) and eve…
Hi @Ergun,
(Quote)You're welcome.
How the bounce/complaint checking works is that it sends 2 emails to in Upgraded to 1.1.5.2., says bounces not set? Comment by Ben March 2013
Translation support is now available in Sendy 1.1.5 and above.