Comments

• Hi @tgc,

  1. Your CSS needs to be inline
  2. Your image src needs to be absolute and not relative (eg.…

  in Email exported from Mail Designer Comment by Ben March 2013

• Hi @kevinmcmahonmilspray,

  Is your .htaccess file in Sendy's directory the original

  in Delete Subscribers not working Comment by Ben March 2013

• Hi @HTCYA,

  Can you please send me these details so I can check:

  • Sendy installation URL, email and password
  • FTP credentials
  • AWS login credenti…

  in Your 'from email', (or its domain) is not verified in your SES console Comment by Ben March 2013

• Hi @jonbennett,

  When you edit a brand, you can change the 'from email'. You can also change the 'from email' when creating or editing a campaign.

  Thanks.

  …

  in How to change from email in sending prefs? Comment by Ben March 2013

• Hi @nate,

  "Last activity" only changes when the user subscribes to the list, unsubscribes, bounced or marked your email as spam. These are the activities of the user. Not wh…

  in Last activity not actual Comment by Ben March 2013

• Hi @nate,

  The warnings you provided does not belong to Sendy.

  Can you please PM me these details so I can check what's amiss:

  • Sendy installation URL, em…

  in Blank page after subscribing Comment by Ben March 2013

• Hi @hardikcc,

  Not at the moment.

  Ben

  in Multiple Amazon Accounts Comment by Ben March 2013

• Hi Matt,

  You're welcome.

  It'd be advisable to let your host know about this and see how they can help.

  Let them know $_SERVER['SCRIPT_FILENAME'] does not…

  in Email List won't import with cron job Comment by Ben March 2013
• (Quote)

  Good to hear. You're welcome!

  Ben

  in GoDaddy Issues Comment by Ben March 2013

• @addactive Yes I'll consider that. I'll put this in suggestions category. Thanks Martin.

  in Never mail lists Comment by Ben March 2013

• Only bounced emails can be assumed that it should never be imported into any list no matter which list or brands it bounced from.

  in Never mail lists Comment by Ben March 2013

• Hi Martin,

  This is a unique use case and can be solved be exporting CSVs of recipients who unsubscribed, bounced and marked as spam (even though I understand it's beginning to be a pain for you).

  Ben

  in Pulling data out of Sendy via API Comment by Ben March 2013
• (Quote)

  No.

  Ben

  in Never mail lists Comment by Ben March 2013

• Hi Martin,

  Right now, how it works is that when you import a CSV into a list, Sendy checks for emails that already exists in that list no matter what their status is. Their status could be unsubscribed, bounced, active, etc, the record fr…

  in Never mail lists Comment by Ben March 2013

• Hi Martin,

  Let me know if I'm wrong. When you send out a newsletter, you want to remove users from your CRM if users unsubscribes from your newsletter?

  Ben

  in Pulling data out of Sendy via API Comment by Ben March 2013

• Starting from 1.1.5 released recently, indexes will be added to your database if you upgrade to this version. This should speed up database reading speed. I'll continue to see what else I can do.

  in Look into database usage for sending optimization Comment by Ben March 2013

• Hi @jereami,

  The network engineers are right. It's hard to diagnose SES's receiving speed.

  Starting from 1.1.5 released recently, indexes will be added to your da…

  in Maxed server and resources, Sendy still slow Comment by Ben March 2013

• Hi @addactive,

  What does "never mail" mean?

  Thanks.

  Ben

  in Never mail lists Comment by Ben March 2013

• Thanks a lot for your effort @jpvdpoel. I'll take a look at it soon.

  in Added some API functionality Comment by Ben March 2013

• Hi @marwazihs,

  If reset-cron.php is not in your directory, you're not on 1.1.5.

  I suggest d…

  in Why it takes 6 hours to send to about 5k list? Comment by Ben March 2013

• Hi @addactive,

  (Quote)

  That's a good idea. Use the [Email] tag in your externally hosted unsubscribe link. Something like, in Different domains for unsubscribe Comment by Ben March 2013

• Hi @williab83,

  (Quote)

  Can you email GoDaddy's support to verify this? I'm not so sure as I don't use GoDaddy.

  Thanks.

  Ben

  in GoDaddy Issues Comment by Ben March 2013

• Hi @rarija,

  After @jfsemaan cross checked the translation, I will put it up on Sendy's website. You ca…

  in Spanish Translation .po Comment by Ben March 2013

• Hi Mike,

  Please PM me your Sendy URL, email and password as well as your FTP credentials so that I can check why this is so for you?

  Thanks.

  Ben

  in Blank Page after clicking "Save & next" Comment by Ben March 2013

• Hi @pioneer,

  You have exactly the same issue as this → htt…

  in Newsletter preview 404 error Comment by Ben March 2013

• Hi @brineandbyway,

  I went into your installation and FTP to troubleshoot. Your server does not return the file path to the CSV script when import-csv.php is execute…

  in Email List won't import with cron job Comment by Ben March 2013

• Hi @pioneer,

  Can you please PM me these details so I can help you check:

  • Sendy installation URL, email and password
  • FTP credentials

  Tha…

  in Newsletter preview 404 error Comment by Ben March 2013

• Hi Gary,

  I'll place this thread under suggestions category.

  Thanks.

  Ben

  in Different domains for unsubscribe Comment by Ben March 2013

• Hi @etakgoz,

  Sorry if this is not clear to you. Glad that you have found a myriad of options by discovering "list settings".

  Ben

  in Unsubscribe API call unsubscribes the user from all lists Comment by Ben March 2013

• Hi @Dan,

  I've just pushed out 1.1.5.2 to fixed this issue → http://sendy.co/get-updated

  Thanks and sorry for …

  in Sendy is hanging for 1 hour after memory exhausted Comment by Ben March 2013
More Comments