Ben

test

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Thanks a lot for your effort @jpvdpoel. I'll take a look at it soon.

in Added some API functionality Comment by Ben March 2013
Hi @marwazihs,

If reset-cron.php is not in your directory, you're not on 1.1.5.

I suggest d…

in Why it takes 6 hours to send to about 5k list? Comment by Ben March 2013
Hi @addactive,
(Quote)
That's a good idea. Use the [Email] tag in your externally hosted unsubscribe link. Something like, in Different domains for unsubscribe Comment by Ben March 2013
Hi @williab83,
(Quote)
Can you email GoDaddy's support to verify this? I'm not so sure as I don't use GoDaddy.

Thanks.

Ben

in GoDaddy Issues Comment by Ben March 2013
Hi @rarija,

After @jfsemaan cross checked the translation, I will put it up on Sendy's website. You ca…

in Spanish Translation .po Comment by Ben March 2013
Hi Mike,

Please PM me your Sendy URL, email and password as well as your FTP credentials so that I can check why this is so for you?

Thanks.

Ben

in Blank Page after clicking "Save & next" Comment by Ben March 2013
Hi @pioneer,

You have exactly the same issue as this → htt…

in Newsletter preview 404 error Comment by Ben March 2013
Hi @brineandbyway,

I went into your installation and FTP to troubleshoot. Your server does not return the file path to the CSV script when import-csv.php is execute…

in Email List won't import with cron job Comment by Ben March 2013
Hi @pioneer,

Can you please PM me these details so I can help you check:
- Sendy installation URL, email and password
- FTP credentials
Tha…
in Newsletter preview 404 error Comment by Ben March 2013
Hi Gary,

I'll place this thread under suggestions category.

Thanks.

Ben

in Different domains for unsubscribe Comment by Ben March 2013
Hi @etakgoz,

Sorry if this is not clear to you. Glad that you have found a myriad of options by discovering "list settings".

Ben

in Unsubscribe API call unsubscribes the user from all lists Comment by Ben March 2013
Hi @Dan,

I've just pushed out 1.1.5.2 to fixed this issue → http://sendy.co/get-updated

Thanks and sorry for …

in Sendy is hanging for 1 hour after memory exhausted Comment by Ben March 2013
Hi @williab83,
(Quote)
The javascript from the previous version may have been cached on your computer, force a browser refresh to see if you are able to select the d…

in GoDaddy Issues Comment by Ben March 2013
Hi @brineandbyway,

I just checked the version you are on from our database and it says 1.1.4. But from your question, you're on 1.1.5. I'm suspecting your upgrade w…

in Email List won't import with cron job Comment by Ben March 2013
Hi @Dan,

I have just identified a minor bug with "auto resume" and will be pushing out a fix shortly.

Thanks.

Ben

in Sendy is hanging for 1 hour after memory exhausted Comment by Ben March 2013
Update (March 26, 2019): In version 4 and up, you can now set "Custom domains" for each brand can use their own custom domain for unsubscribe links:

…

in Different domains for unsubscribe Comment by Ben March 2013
Hi @nate,
1. If you deleted the email and subscribe with the email that you deleted, the page will display "You're subscribed!"
2. If you subscribe and the email alr…
in Blank page after subscribing Comment by Ben March 2013
Hi @shawn,
(Quote)
The answer is, you can't. If you select a combination of lists with a total number of recipients exceeding your quota, you won't be able to click the …

in What happens if you try to send more emails than your quota ? Comment by Ben March 2013
Hi @pioneer,

If you're not getting 404 error after installation, there's no need to set RewriteBase /sendy
in Newsletter preview 404 error Comment by Ben March 2013


    
                
            
                Hi Martin,

It looks like you don't have openssl_encrypt enabled on your PHP. The latest 1.1.5.1 version uses openssl_encrypt to encrypt and decrypt all IDs (hashed and s…            
            
                in                     Read web version URL is uncomfortably insecure
                Comment by Ben
                March 2013
            
        
    
    
                
            
                Hi Koen,

It's actually what you need to do and what everyone does - paste the HTML code into the HTML field.

Thanks.

Ben
            
            
                in                     Paste content removes template
                Comment by Ben
                March 2013
            
        
    
    
                
            
                @ericlee,

What you've downloaded are the "updated files" for 1.1.5 (a.k.a 1.1.5.1).

You need to download the full version of 1.1.5.1:


                in                     Update to 1.1.5.1 - missing files?
                Comment by Ben
                March 2013
            
        
    
    
                
            
                Hi @koenHuybrechts,

You need to paste in the HTML code to preserve the inline CSS styles. Is that what you did?

Ben
            
            
                in                     Paste content removes template
                Comment by Ben
                March 2013
            
        
    
    
                
            
                Hi,

Switch to the HTML editor and paste your HTML code inside.

The WYSIWYG editor strips off html, head and body tags which may cause your newsletter to look weird:


                in                     Paste content removes template
                Comment by Ben
                March 2013
            
        
    
    
                
            
                Hi @grapple,


(Quote)


Do you mean the "cron job instructions"? If your cron job is running correctly, the cron job instructions will disappear and you can begin to crea…            
            
                in                     Disable Cron Check for Auto Responders
                Comment by Ben
                March 2013
            
        
    
    
                
            
                Hi @sobata,


(Quote)


I'm pretty sure your server's clock is out of sync (even though your host says otherwise) as you're getting the error message about your server cloc…            
            
                in                     Cant send e-mails
                Comment by Ben
                March 2013
            
        
    
    
                
            
                Great, thanks for these instructions which may help others in future.
            
            
                in                     Sendy Doesn't Get Past Login Screen on New GoDaddy Account
                Comment by Ben
                March 2013
            
        
    
    
                
            
                Hi @marwazihs,

I can only think of cron jobs not working correctly for your issue. I last tested sending 15,000 emails in 11 minutes with 1.1.5.1 on EC2 micro instance.…            
            
                in                     Why it takes 6 hours to send to about 5k list?
                Comment by Ben
                March 2013
            
        
    
    
                
            
                I tested this subject line and it turned out fine though:



What's the character set of your database? Here's how mine looks like:


                in                     When subject line contains non-ASCII characters and quote marks/apostrophes, it gets garbled
                Comment by Ben
                March 2013
            
        
    
    
                
            
                The URL in the href code will be converted to a trackable link, though wrapped, the entire URL will be preserved including the 
            

                in                     How can I stop a URL within a newsletter from being converted to a "Sendy" link?
                Comment by Ben
                March 2013
            

        

    

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