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pivi

pivi

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pivi
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  • Thank you Ben, that was important for me to know.
    So, i suppose that when exporting the list(s), the hard bounced ones are not exported. Right?
    Because clients would like to download 'clean' lists from time to time.
    If not so, m…

  • Hi Ben,

    i tested with a different html template other than the 'buggy' ones.
    You right, it works.
    How can i explain to the client what happened?
    Do you have any experience, that maybe the template itself causes issues?

  • No, images turned off.
    Yes, that is correct. Total clicks is: 1
    In link activity i have both (different) links displayed which where clicked, but total clicks on 'Recent campaigns' overview is displayed 1

  • Ok, copied one of the last 2 'buggy' campaigns and sent to me.
    Sent perfectly, received it (besides it was marked as scam).. opened the web version to view and clicked a link within the email.

    a) no 'opens' recorded (says 0 opened)<…

  • Sorry for confusion Ben.
    I mean that: Status is:'Sent' + '1 not delivered' report, which means, the campaign was sent and everything fine as on all other successfully sent campaigns in previous weeks.
    However, opens & clicks are s…

  • 1 + 2 is something i would like to know too.

    Somehow confusing so far, setting up my first test company.
    a) 'from email' i use my own verified email by Amazon.
    b) emails are not sent to that email, with account access details
  • Would it be a solution to get the licensed domain changed?.. on one which is hosted on Linux?, so we configure a subdomain of ours to point to Sendy installation
  • Hello Ben, we obviously missed to read that Sendy was not tested on Windows server prior purchasing. I could also not find any documentation about that.
    It is not good news, as this will mean that we have to move our whole domain content to a L…
  • Then please accept my apologies.
    And thanks for the immediate response.