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1. Czech translation of Sendy 6.1.3

   

   by Lubo · February 8 · Home› Translation

   I made full Czech translation of Sendy 6.1.3 It is on Crowdin. I am not sure if I can attach file here, if yes, I will attach it. Otherwise you can create a free account on Crowdin and go to https://crowdin.com/project/sendy-in-czech/translations There look for Download as ZIP section. In that section is Last build: 08 Feb…

2. What triggers Autoresponder to send

   

   by remifr · February 1 · Home› Questions

   Hi, If I import a list via CSV and create an autoresponder (welcome sequence). Are the subscribers from the imported list added to the autoresponder? I'd prefer not as they are not per se "new subscribers". Thanks.

3. Getting the web version link of a campaign

   

   by Benj · January 29 · Home› Questions

   Hello, I know that we usually receive our weblinks through the campaign sent confirmation emails. However, last week we experienced an issue for a few days where some campaigns didn’t fully register as sent, so we didn’t receive the confirmation emails. When we tried to copy, paste, and send the weblinks to some of our…

4. API calls stopped working after migrating Sendy to another server

   

   by Porsha · January 15 · Home› Troubleshooting

   I moved sendy from one server to another and noticed my api calls are not working. Anyone have idea how to correct this issue?

5. CSV import returns malformed records due to foreign characters

   

   by mattgroves · January 15 · Home› Troubleshooting

   Hello, We have a large number of emails rejected with foreign (but valid) characters, for example: andrea.køldal but are not sure how to fix the import of them so they are marked as valid and can be sent to? Thanks, Matt

6. SES Auto Validation

   

   by tyler · January 10 · Home› Questions

   Is Sendy compatible with the new SES Auto Validation service from AWS?

7. How to start newsletter deliver faster

   

   by foliovision · January 9 · Home› Questions

   Hello Sendy support, We need to send breaking news about sport events and we want these to be sent immediately. We are thinking about two possible solutions: 1) Setting the cron to run every minute 2) Trigger the sending by sending an HTTP request to https://our-sendy-address.com/scheduled.php I found the old thread where…

8. Third-party integration and hidden list

   

   by lmorgan611 · January 2 · Home› Questions

   Hello, I have an integration with BookFunnel that validates a subscriber's eligibility to download a file based on their inclusion on one of my Sendy lists. I want to hide the list (among others) so that it's not selectable in campaign sending. Will hiding it interfere with this integration/check? Thank you, Laurie

9. Help with DMARC authentication

   

   by Abhijit · November 2025 · Home› Troubleshooting

   Hi, My Sendy installation is on domain.com. This domain is verified in Amazon SES and the Custom Mail From is set to mail.domain.com in Amazon SES. The DKIM, SPF, and Mail From DNS entries are all entered in my domain registrar DNS Namecheap and all are green verified in Amazon SES. However, when I send out an email…

10. Error 500 on opening subscription form.

    

    by BoukeKoningNL · November 2025 · Home› Troubleshooting

    Hi, When trying to open a subscription form, an error 500 shows. Please help me with a solution. [proxy_fcgi:error [pid 1020645:tid 1020902 [client 83.136.197.170:0 AH01071: Got error 'PHP message: PHP Fatal error: Uncaught Error: Call to undefined function putenv() in…