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Is there a way to know which emails are unsubscribed by their ISP and which did manually?
We forgot to enable double opt-out for a list, and as a result, most of the contacts were automatically unsubscribed. Is there a way to determine which addresses unsubscribed manually versus those that were unsubscribed through their ISP? For example, can we view logs showing when each specific email was sent and when it… -
Does Sendy licensed domain covers sub domains?
I currently have subdomain.maindomain.com as my licensed domain. I am in the process of moving hosting and require two instances till the transfer is complete. The question is: Can I update my registered domain on the license to maindomain.com without affecting subdomain.maindomain.com and setup… -
Unsubscribes after sending
Hello, I am using the latest version of Sendy (6.1.3) with Amazon SES. Why are all emails in my list unsubscribed immediately after I send emails? -
Autoresponder And CSV Lists
We have an educational program where we would like to have an autoresponder send daily emails for lessons and assignments. Currently, using the csv import or copy and paste won't work. Is there a way we can import the names to the autoresponder to save us from having to do things manually? -
Autoresponder for csv import
I know there are ways to trigger an autoresponder for subscribers you add via a csv import, but none of the links I can find in the forums allow me to view anything, even when signed in. Some give me 404 errors and some say I don't have permission to view it. I just added over 100 new subscribers via a Bookfunnel signup… -
Campaign not sending mails. showing to zero subscribers.
Hi Test mail working. but Campaign not sending mail to our subscriber list. when i see in reports. showing 0 subscribers. but i have 5 active subscribers. can you help resolve the issue. screenshot 1: https://snipboard.io/pyfDFr.jpg screenshot 2: https://snipboard.io/7tV15d.jpg Thank you. -
Unable to toggle light / dark mode
In sendy/settings, the light or dark mode doesn't toggle, that is, it doesn't alternate between them. Anyone else having the same problem? -
Sendy displayed with CSS stripped off
My sendy does not display correctly on my screen when I login. After it also displays everything condesed and abnormal. When I try to create a campaign and click to switch to the html editor it sends me back to the login page. I have used 3 browsers and my sendy is up to date. It did not always do this, not sure the… -
Custom domain shows 404 error
When I open the link generated in the email, it shows the following error: [404 error] If you're seeing this error after installing, check this FAQ for the fix: https://sendy.co/troubleshooting#404-error I added the custom domain: track.mydomain.com and also added the CNAME to my Sendy URL: track.mydomain.com CNAME… -
How to pass subscriber email to custom webpage
I'm trying to pass the recipient's email to a webpage: I've tried the following to no avail: mydomain.com/?email=[email] mydomain.com/?email=%e mydomain.com/?email={EMAIL} Is this possible? Thanks