Help with Bounces
I get customers wondering why they stopped getting my email. I look to see that Sendy has the customer set to have Bounced. However, the email is valid.
What am I supposed to do here? There is no way to change the bounce status via the UI. I could go into the database. However, why does this happen?
I am aware of this... https://sendy.co/forum/discussion/16392/psa-apple-had-email-issues-recently
I did get that fixed. But I am just looking for more data as to why this customer was set to bounced. And it would be great if this could be updated without going into the database.