Bounce and complain management for brands with Amazon SES SMTP individually configured

castellino

Hi.
I installed last Sendy version, 6.1.1.
I have some doubts about bounce and complaints.

I have 3 brands, and each has its own Amazon SES account.
I cant use a single SES, for some reason like quotas limit.
So I configured each brand to send with Amazon SES SMTP.

But how can I process bounce and complain?
Is there a solution?
Is it possible to manually configure the SNS on Amazon to call the bounce and complaints management code?

Ben

Hi,

Do the following for each brand so that Sendy will automatically create the SNS topics & subscriptions.

1. Follow Step 5 of the Get Started Guide and save the IAM credentials in your Sendy’s main settings for the first brand
2. Create a campaign in the brand where the AWS account of the above step belongs to, click save & next and go to the ‘Define recipients’ page (the page where you select lists to send your campaign to). At this point, Sendy will automatically create the SNS topics & subscriptions for bounces and complaints handling for that AWS account
3. Delete the IAM credentials in your Sendys’ main settings.

Repeat the above steps for each Brand / AWS account.

Hope this helps.

Best regards,
Ben