Problem getting emails to send

wellwaterdesign · January 2013

So I have sendy installed, Brand is set up.. AWS (SES and SNS) is set and 'verified' on domain and sending email. Everything is set, but when I type a letter and 'test' send it, nothing appears. Likewise, using the signup form I created (just name and email), the opt in email is not sent. Not even sure where to begin looking to solve this.

Anyone?

Ben · January 2013

Hi @wellwaterdesign,

Please PM me your installation URL, email and password so I can check what's amiss.

Thanks.

Ben

Ben · January 2013

Hi @wellwaterdesign,

Thanks for your installation details.

The issue was - you do not have production access. You need to request for production access.

See step 6, point 5 on our get started guide.

Thanks.

Ben

wellwaterdesign · January 2013

Ah! Stupid me. I already requested access so guess that part hasn't cleared yet. THanks Ben. I'll keep an eye out.

Problem getting emails to send

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