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Send email status success, but email not received
  • Vote Up0Vote Down yoppyyoppy
    Posts: 1Sendy user

    Send Email status success, but email not received.

  • 2 Comments
  • Vote Up0Vote Down BenBen
    Posts: 3,484Sendy support

    Hi,

    1. Ensure that you have requested Amazon to raise your 'SES Sending Limits' to get out of 'Sandbox mode' ? http://aws.amazon.com/ses/extendedaccessrequest
    2. Check that you have verified your 'From email' or its domain in your Amazon SES console, see Step 6 of the Get Started Guide http://sendy.co/get-started
    3. If you attempted to verify any emails or domains in your Amazon SES console and the status is 'failed', please either complete the verification or remove the 'failed' email or domain
    4. If you attempted to verify the sending domain's DKIM and it's in 'pending' or 'failed' status, please either complete the verification or do not verify DKIM at all

    Best regards,
    Ben

  • Vote Up0Vote Down yoppyyoppy
    Posts: 1Sendy user

    Hi Ben,

    Thanks for fast response. It work after verify the email.

    Thanks :)

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