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Complaints handling for multiple brands

SygmoralSygmoral
edited April 2016 in Questions

I have a follow-up question to a recent discussion: it's clear that only once complaints subscription needs to be created, but what I wonder is what the effect of this will be: suppose someone marks a newsletter from Brand A as spam, will they stop receiving any mail from that entire Sendy domain, or will they only stop receiving mail from Brand A?

Comments

  • BenBen

    Hi,

    will they stop receiving any mail from that entire Sendy domain, or will they only stop receiving mail from Brand A?

    They will only stop receiving emails from within the Brand itself.

    Thanks.

    Best regards,
    Ben

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