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  • Ben April 2016
Complaints handling for multiple brands
  • Vote Up0Vote Down SygmoralSygmoral
    Posts: 4Sendy user

    I have a follow-up question to a recent discussion: it's clear that only once complaints subscription needs to be created, but what I wonder is what the effect of this will be: suppose someone marks a newsletter from Brand A as spam, will they stop receiving any mail from that entire Sendy domain, or will they only stop receiving mail from Brand A?

  • 1 Comment
  • Vote Up0Vote Down BenBen
    Posts: 3,484Sendy support

    Hi,

    will they stop receiving any mail from that entire Sendy domain, or will they only stop receiving mail from Brand A?

    They will only stop receiving emails from within the Brand itself.

    Thanks.

    Best regards,
    Ben

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