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Sendy not sending subscription confirmation emails

akshayakshay
edited October 2016 in Troubleshooting

I bought Sendy today, and installed it on Bluehost shared server. When I tried for the first time, I do receive the confirmation email but not an autoresponder email. In the second try Sendy failed to deliver the first confirmation email itself.

Comments

  • BenBen

    Hi,

    Edit your 'Brand', make sure the 'From email' set in the brand is verified in your Amazon SES console. Also make sure you are out of Amazon SES sandbox mode (see step 5.9 of the Get Started Guide https://sendy.co/get-started#step5).

    Best regards,
    Ben

  • akshayakshay

    Lovely everything's fine now. It was my mistake of being messed up with List ID using Thrive Leads. Anyway, thanks for the quick response Ben.

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