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InvalidClientTokenId error
  • Vote Up0Vote Down MarkticoMarktico
    Posts: 1Sendy user

    Hi Ben, I referred to this thread: https://sendy.co/forum/discussion/6940/unable-to-get-your-ses-quota-from-amazon-/p1 - and tried all three options - but wasnt able to resolve this issue.

    I get this error on the left:

     Error: InvalidClientTokenId 
     Your Sendy installation is unable to get your SES quota from Amazon because the 'Amazon Web Services Credentials' set in Sendy's main Settings are incorrect. You probably did not copy and pasted your IAM credentials fully or properly into the settings. Please re-do Step 5.2 and 5.3 of the Get Started Guide carefully to resolve this error.
    
    1. I created a IAM user and attached it to the right policy
    2. I tried deleting and re-creating AWS credentials
    3. Synced server clock with NTP from within WHM - I have a VPS.

    I did the above two points 3 times.

    Any other ideas to trouble shoot this?

  • 3 Comments
  • Vote Up0Vote Down BenBen
    Posts: 3,407Sendy support

    Hi,

    Please send me the following details so I can take a look:

    • Sendy installation URL, email and password
    • AWS login credentials

    Thanks.

    Best regards,
    Ben

  • Vote Up0Vote Down MarkticoMarktico
    Posts: 1Sendy user

    [Login credentials redacted]

    Thanks for looking into this.

  • Vote Up0Vote Down BenBen
    Posts: 3,407Sendy support

    Hi,

    I logged in to check and saw that you pasted the IAM credentials into the wrong fields. You've pasted the 'AWS Secret Access Key' into the 'AWS Access Key ID' field and vice versa.

    I've re-created your IAM user and pasted them correctly into your Sendy settings and it is working.

    Hope this helps.

    Best regards,
    Ben

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